Disappointing. App keeps crashing, website equally problematic
The app kept crashing as i was trying to proceed to payment for three days in a row even though it was up to date. When I reached out to customer service I was told to delete and reinstall the app and to use the website if that doesn’t work. It did not work. I went to the website. Not only does it not allow me to use apple pay despite having it as an option, it also simply refused to let me proceed with any payment method, stating that i had left some fields (name, surname, street address) empty when they were filled out. Needless to say, I am disappointed and won’t be using Pet Zone again.
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Extremely Glitchy
For the largest pet supply provider in Kuwait, you’d expect a better app. It seems that they haven’t scaled the app from its beginnings to the level and volume it handles now. Despite always asking us to update to the “latest version”, there are still many glitches and bugs that never seem to be fixed. Items appearing as in stock but aren’t, being logged out at check out stage and the failure to capture payments either through Knet or Apple Pay. The app also needs to be upgraded to handle traffic during sale events.
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You can’t order anything or add to cart
Years passed and you guys still couldn’t fix it. You can add anything to cart , specially reflex dry cat food of 15kg. Doesn’t work your app. Only web works. And with your updates each time. Still same error.
Doesn’t work
I can shop and add items to my cart, but I can’t checkout although I’m signed in. It keeps on lagging and glitching.
التطبيق سيء
بطيء وماكو استجابه وكل مره يسويلي تسجيل خروج صراحه ماحب اطلب منه
