Mobile Customer Support
An easy to use app to check on support tickets with PhaseWare. I love the notifications that show up on my iWatch.
Free
About
Access your company's support portal to manage and submit service tickets. Add notes and photos to existing issues and receive important updates directly through the app.
✓Manage incidents/tickets
✓Submit new incidents/tickets
✓Add notes and photos to tickets
✓Receive app notifications
✓Connect to Self Service Center
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What's New in PhaseWare Mobile Support
4.3
July 18, 2023
Updates to support version 16.2 of iOS
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Developer apps
FAQ
What is PhaseWare Mobile Support used for?
PhaseWare Mobile Support allows users to connect to their company's Self Service Center (SSC) to manage and submit support tickets. You can add notes and photos to existing tickets and receive important notifications.
How do I log in to PhaseWare Mobile Support?
You will need login information provided by your PhaseWare administrator, which includes a Customer ID and your SSC login credentials. The application will not function without this information.
Is PhaseWare Mobile Support free to use?
Yes, PhaseWare Mobile Support is available for free. It is a free application with no in-app purchases or advertisements.
What devices is PhaseWare Mobile Support compatible with?
PhaseWare Mobile Support is compatible with iPhone and iPod devices.
How often is PhaseWare Mobile Support updated?
The latest version of PhaseWare Mobile Support is 4.3, and it was last updated on July 18, 2023. Updates are released periodically to improve functionality and reliability.
What is the age rating for PhaseWare Mobile Support?
PhaseWare Mobile Support has an age rating of 4+, making it suitable for a wide range of users.
Can I submit photos with my support tickets using PhaseWare Mobile Support?
Yes, you can add photos to existing incidents or tickets directly through the PhaseWare Mobile Support application.
Does PhaseWare Mobile Support have ads?
No, PhaseWare Mobile Support does not contain advertisements. It is a completely ad-free experience.
