Comparison

PhaseWare Mobile Support vs OnPay Mobile

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

PhaseWare Mobile Support

Access your company's support portal to manage and submit service tickets. Add notes and photos to existing issues and receive important updates directly through the app.

Highlights
  • Manage incidents/tickets
  • Submit new incidents/tickets
  • Add notes and photos to tickets
  • Receive app notifications
  • Connect to Self Service Center
Features
Read full description

PhaseWare’s Mobile SSC connects you to businesses which use PhaseWare’s Self Service Center (SSC) support solution. The PhaseWare admin will give you login information which consists of a Customer ID and your SSC login credentials. Without this login information, this application will not function. With PhaseWare Mobile SSC you can: - Manage your incidents / tickets - Submit new Incidents / tickets - Add Notes and photos to existing incidents / tickets - Receive app notifications of important updates

About

OnPay Mobile

Access your pay stubs, update personal and banking information, and manage time off requests. Easily find colleague contact details and sign important work documents directly from your phone. The app provides lifetime access to employment documents and offers customizable display modes.

Highlights
  • View pay stubs
  • Update personal information
  • Manage time off requests
  • Clock in/out
  • Find colleague contact info
  • Sign work documents
  • Access historical tax forms
Features
Read full description

Only for employees with an OnPay account. Check your pay, hours and PTO. If your company uses OnPay for payroll and HR, you can see your pay stubs, change bank details, request time off, and make updates to your personal information in seconds. When you need to reach someone you work with, you can even find their contact information right in the app — wherever you are. Important work documents can be signed right from your phone. And with lifetime self-service accounts, you’ll always have access to old pay stubs, W-2 or 1099 tax forms, and other employment documents after you switch jobs. It all comes in an easy-to-use app that lets you see things your way by choosing between light mode or dark mode, then automatically adapting to your phone’s display settings.

Screenshots

PhaseWare Mobile Support1 screens
OnPay Mobile4 screens

Verdict

The call

The clearest difference is review sentiment: PhaseWare Mobile Support at 100% against OnPay Mobile's 19%. PhaseWare Mobile Support also leads on rating (5.0 vs 4.8) and iOS requirement (13.3 vs 15.1). OnPay Mobile's advantage is update cadence (monthly vs every 7 months) and ratings volume (420 vs 1). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

PhaseWare Mobile Support holds the better App Store score, 5.0 against 4.8. That said, the two scores are not equally well evidenced: OnPay Mobile has 420 ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 100% of PhaseWare Mobile Support's written reviews are positive against 19% of OnPay Mobile's.

UpkeepUpdate frequency

PhaseWare Mobile Support ships an update every 7 months, OnPay Mobile monthly. The most recent releases landed on October 7, 2026 and October 15, 2026 respectively.

Scorecard5 real differences · 5 level
PhaseWare Mobile Support versus OnPay Mobile: the parameters behind the verdict, then further details
ParameterPhaseWare Mobile SupportOnPay Mobile
PriceFreeFree
Rating5.0 (1 ratings) — better4.8 (420 ratings)
Positive reviews100.0% of reviews — better18.8% of reviews
Number of ratings1420 — better
Update frequencyEvery 7 monthsMonthly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPod
Requires iOS13.3 — better15.1
Further details — not scored
Size26 MB46 MB
Age rating4+4+
DeveloperPhaseWare, Inc.Onpay, Inc

Customer experience

PhaseWare Mobile Support

All ratings1 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews1 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

OnPay Mobile

All ratings420 ratings
Positive96.0%
Neutral1.2%
Negative2.9%
Written reviews32 reviews
Positive18.8%
Neutral0.0%
Negative81.3%

In-app purchases

None

PhaseWare Mobile Support

No in-app purchases

None

OnPay Mobile

No in-app purchases

Questions

Is PhaseWare Mobile Support free?
PhaseWare Mobile Support is free to download, with no in-app purchases.
Is OnPay Mobile free?
OnPay Mobile is free to download, with no in-app purchases.
Which has better reviews, PhaseWare Mobile Support or OnPay Mobile?
PhaseWare Mobile Support is rated higher. PhaseWare Mobile Support averages 5.0 out of 5 from 1 ratings, while OnPay Mobile averages 4.8 from 420 ratings.
Do PhaseWare Mobile Support or OnPay Mobile have ads?
Neither PhaseWare Mobile Support nor OnPay Mobile shows ads.
Which is updated more often, PhaseWare Mobile Support or OnPay Mobile?
PhaseWare Mobile Support ships an update every 7 months, and OnPay Mobile monthly. Most recently, PhaseWare Mobile Support was updated on October 7, 2026 and OnPay Mobile on October 15, 2026.

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