PhaseWare Mobile Support vs OnPay Mobile
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
PhaseWare Mobile Support
Access your company's support portal to manage and submit service tickets. Add notes and photos to existing issues and receive important updates directly through the app.
- Manage incidents/tickets
- Submit new incidents/tickets
- Add notes and photos to tickets
- Receive app notifications
- Connect to Self Service Center
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PhaseWare’s Mobile SSC connects you to businesses which use PhaseWare’s Self Service Center (SSC) support solution. The PhaseWare admin will give you login information which consists of a Customer ID and your SSC login credentials. Without this login information, this application will not function. With PhaseWare Mobile SSC you can: - Manage your incidents / tickets - Submit new Incidents / tickets - Add Notes and photos to existing incidents / tickets - Receive app notifications of important updates
OnPay Mobile
Access your pay stubs, update personal and banking information, and manage time off requests. Easily find colleague contact details and sign important work documents directly from your phone. The app provides lifetime access to employment documents and offers customizable display modes.
- View pay stubs
- Update personal information
- Manage time off requests
- Clock in/out
- Find colleague contact info
- Sign work documents
- Access historical tax forms
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Only for employees with an OnPay account. Check your pay, hours and PTO. If your company uses OnPay for payroll and HR, you can see your pay stubs, change bank details, request time off, and make updates to your personal information in seconds. When you need to reach someone you work with, you can even find their contact information right in the app — wherever you are. Important work documents can be signed right from your phone. And with lifetime self-service accounts, you’ll always have access to old pay stubs, W-2 or 1099 tax forms, and other employment documents after you switch jobs. It all comes in an easy-to-use app that lets you see things your way by choosing between light mode or dark mode, then automatically adapting to your phone’s display settings.
Screenshots
Verdict
The clearest difference is review sentiment: PhaseWare Mobile Support at 100% against OnPay Mobile's 19%. PhaseWare Mobile Support also leads on rating (5.0 vs 4.8) and iOS requirement (13.3 vs 15.1). OnPay Mobile's advantage is update cadence (monthly vs every 7 months) and ratings volume (420 vs 1). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
PhaseWare Mobile Support holds the better App Store score, 5.0 against 4.8. That said, the two scores are not equally well evidenced: OnPay Mobile has 420 ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 100% of PhaseWare Mobile Support's written reviews are positive against 19% of OnPay Mobile's.
PhaseWare Mobile Support ships an update every 7 months, OnPay Mobile monthly. The most recent releases landed on October 7, 2026 and October 15, 2026 respectively.
| Parameter | PhaseWare Mobile Support | OnPay Mobile |
|---|---|---|
| Price | Free | Free |
| Rating | 5.0 (1 ratings) — better | 4.8 (420 ratings) |
| Positive reviews | 100.0% of reviews — better | 18.8% of reviews |
| Number of ratings | 1 | 420 — better |
| Update frequency | Every 7 months | Monthly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPod |
| Requires iOS | 13.3 — better | 15.1 |
| Further details — not scored | ||
| Size | 26 MB | 46 MB |
| Age rating | 4+ | 4+ |
| Developer | PhaseWare, Inc. | Onpay, Inc |
Customer experience
PhaseWare Mobile Support
OnPay Mobile
In-app purchases
PhaseWare Mobile Support
No in-app purchases
OnPay Mobile
No in-app purchases








