OnPay Mobile User Reviews

Top reviews

Great App

Great app, it is very simple, smooth, and easy to use.

The app will literally break your ability to access. Even the webpage won’t load if you install thi

Tries to load the app after signing in the app just links you to the website… it’s never ending and broken

OnPay’s unfinished app

No you can not download your W-2 from the app. It shows you a preview, but there is no way to download. I took a screenshot. I hope that works for the IRS.
This app is not fully developed. I have been on the phone with Onpay about many issues regarding the app. Their own people’s only response is: “The app isn’t finished. You should log on to the website instead.” That was 3 years ago. Nothing has changed. I give up.
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Not a good app

This app is so outdated

App Error

When I attempt to edit my banking information, the app attempts to execute something but it returns back to the same page. I also get the same error when splitting a check.

Good app

It let me log on the app and check out my pay stubs and everything else I needed

Does not work

Try he app loads but will show n ok thing not do anything

Doesn’t work

Page says to select a company but there is no company to select

Trash

Doesn’t work. Don’t bother installing.

Terrible app

Forced by my company onto this terrible app. It does not recognize my email or password where I can login successfully from my desktop. Awful.

Clunky, out of date, and poorly designed

Reminds me of the state of apps 15 years ago, needs an overhaul badly

Trash

It’s non existent. I login and it takes me to a blank page no matter how many times I start over or redownload the app. This has to be embarrassing for the company. Makes them seems unprofessional. May make me switch back to ADP. This is not convenient at all!

bank info

cannot edit bank information or split check. please fix

PTO

Still not showing on my app

pls debug the app

fix ur code my entire staff is getting a TypeError after 3 second of using the app

Trash

This whole program is trash! I can’t log into my account on the app or online. It asks for a “multifactor code”then never sends one. Never let’s you just log in without one. I have checked my spam folder my email my backup email, nothing. Then it doesn’t give you the option to select that you did not receive the code or to contact support. Total waste!
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Doesn’t work

Despite loading, deleting, reinstalling multiple times, this app always generates an error message. Worthless.

Can’t log in as a 1099 employee

If I just go to the web browser on my phone and log in via the website it works just fine. Meanwhile, the dedicated app will take my login and verification code but refuses to give me access to any information. What a joke, avoid at all costs.

Cannot log in ever

I haven’t been able to log into my account for months now via the app. And every time I try to log in on the website via my phone it never recognizes my phone and have to verify it’s me every single time

Not functional

Can’t log in as a contractor apparently to access pay info or 1099 info. Other payroll services we’ve used in the past allow this from their app