CR Mobile App

CR Mobile App

by CentralReach LLC

645 ratings
66 reviews
Free

Details

  • Released
  • Updated
  • July 16, 2020
  • July 14, 2026

Features

CR Mobile App screenshot #1 for iPhone
CR Mobile App screenshot #2 for iPhone
CR Mobile App screenshot #3 for iPhone
CR Mobile App screenshot #4 for iPhone
iphone
ipad
🖼️Get Icon
Icons↘︎

About

This app allows users to track client sessions, capture data, and complete documentation in real-time, even offline. It streamlines workflows, provides AI-powered note assistance, and ensures EVV compliance to boost operational efficiency and staff satisfaction.

Real-time session tracking
Offline functionality
AI-powered note assistance
Customizable workflows
EVV compliance
Minimize paperwork
Show original description

What users say

See all reviews
+1

What's New in CR Mobile App

26.5.3

July 14, 2026

Prevents data syncing errors by alerting users to end in progress appointments.

User reviews

I'm very proud to use CR through my AgencyThank you so much❤️

Awesome

Almost perfect

For the most part data collection and finding the programs are easier than before. However when a supervisor overlaps they cannot see what behavior techs see on the app. Also, you cannot see the clients programs if you have not swiped to start session. This can be inconvenient. My favorite part is that I can get clients signature before the end of session at a more convenient and less stressful time for the family and client.
Show more

Horrible app

If central reach has no haters I’m dead. It almost always has problems on the side of operations, I continuously struggle to have it work

Glitch City

I recommend using the website the geo tag on the app stinks. And you constantly have to update this app. The update always says fix’s glitches but it doesn’t

Response from developer

Hello! We apologize for your experience. Please rest assured that this is not a normal experience in the app. Please reach out to our support team so they can resolve the issues you may be having.

Cant see my sessions

Normally i dont have many issues with the app but today all of a sudden i couldnt see my sessions, i tried to uninstall and reinstall and now i cant even log in??

Response from developer

Hello! We apologize for your experience. There was a widespread AWS Outage on this date that unfortunately affected many systems including ours. The app remained uninterrupted for the most part but you may have not been able to sync during this time. Thank you for your understanding and for being a CR Mobile user!

Developer apps

User experience

🐞

Reported Bugs

19 issues

Login failed (500) internal server errors

Bug

Login failed (503) server errors

Bug

App crashes during data entry

Bug

Sessions not loading without manual refresh

Bug

Data not syncing between app and website

Bug

Session notes not converting properly

Bug

GPS coordinates missing from notes

Bug

App shows session complete but note doesn't convert

Bug

Data jumps to top of sheet during entry

Bug

Targets showing blank after previous session data

Bug

Login page loading behind spinning wheel on older devices

Bug

App won't open sessions

Bug

Learners tab missing after updates

Bug

App crashes on startup

Bug

Session data erasing randomly

Bug

Graphed data not connecting to session notes

Bug

Multiple data points graphing on single date

Bug

Unable to log in despite correct credentials

Bug

Session locking/signing requiring multiple attempts

Bug

Requested Features

13 requests

Ability to cancel sessions within app

Feature

Session schedule/calendar view in app

Feature

Ability to reorder targets by user preference

Feature

Frequency data entry by typing numbers instead of clicking

Feature

Option to change session duration by clicking numbers

Feature

Message viewing capability in app

Feature

Patient/client access to app for schedule viewing

Feature

Live graphing of data instead of downloading

Feature

Progress notes writing capability in app

Feature

Session note completion within app

Feature

Option to start sessions at actual session time rather than immediately

Feature

Scroll through weekly schedule view

Feature

Learners tab restoration for data collection

Feature

FAQ

What does the CR Mobile App do?

The CR Mobile App helps users save time by allowing them to track client sessions, capture data, and complete documentation in real-time. It is designed to increase operational efficiency and improve client outcomes by minimizing paperwork and administrative tasks.

What are the key features of the CR Mobile App?

Key features include full offline functionality for working in any setting, AI-powered note assistance to save time, and streamlined workflows to keep users on track. It also offers accurate, timestamped session notes, customizable time tracking, service codes, and ensures EVV compliance.

Is the CR Mobile App free to use?

Based on the provided information, the app is listed as free and does not have in-app purchases or ads. This suggests it is a complimentary tool for users of the CentralReach platform.

Where can I use the CR Mobile App?

The app is built for the field and can be used in various settings, including clinics, homes, and schools. Its offline functionality ensures you can work confidently even without an internet connection.

How does the app help improve efficiency?

The app improves efficiency by enabling real-time data capture and documentation, reducing the need for manual paperwork and administrative tasks. Features like AI-powered note assistance and customizable workflows further streamline processes, leading to faster service delivery and increased staff satisfaction.