Hate the app so much
The lock itself works fine, the app is a constant administrative headache. You cannot stay signed in, it logs you out after about 24 hrs so you constantly have to re-log in. It also doesn’t sync with my password manager, making it more difficult to login than it needs to be. Once you’re logged in the app works fine, but since I’m constantly logging in I’m constantly reminded what a pain this app is. Consider other options, unless you like extra friction in your life
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LLastAolUser
App broken for months
I had my lock for 6 months. Everything worked great. The lock just one day disappeared from the app. After numerous phone calls with Phillips and exchanging my lock, they finally admitted it was an app problem Short version, 2 months later the app still isn’t fixed, even after 2 updates. The lock only responds to Bluetooth on the app. The lock shows it is connected to my wifi in my providers app. But the app doesn’t recognize it. I am not the only customer with this issue. There are numerous others here in the comments.
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Jjanubabe67
Should be easier
This app is clunky and setting temporary passwords is a lot more tedious than it should be. Also, there are three brands that connect to the Airbnb app and this is not one of them. Pretty disappointing.
JCJuju chicago
Wish for this warning feature
If door is left open for length of time exceeds a preset amount, say one minute, the app can send you a pop up warning.
^^Momo9999Momo^
I don’t have any issues with it.
App works well with the lock. Physical lock acts odd on its own.
FLFalcon lover12
