Awful app
With the previous version of the app, despite ensuring multiple times that my notification preferences were set, the app was constantly notifying me of articles I might be interested in. Literally all I want from the app is to keep on schedule.
This new version of the app is so slow, just constantly whirring and not saving treatments to my schedule. It’s practically unusable.
This new version of the app is so slow, just constantly whirring and not saving treatments to my schedule. It’s practically unusable.
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Update has not worked
This used to be a great app, but since it has been updated I’ve been unable to save any treatments. Please can you fix this?
New update
New updated app doesn’t work. Unable to save any treatments
Best product
Really love it. Results are amazing
New app is a flop
New updated app is useless it doesn’t save treatments properly hasn’t saved previous treatments it’s all a mess I don’t know when my treatments are due now. Bring back the old version !!!
Leg recording no longer works
I love the product and my body is mostly hair free. Since they split legs into upper and lower I can no longer save completed tasks -sorry I tried to report it to your helpline but without my receipt they wouldn’t help 🙃
Happy
+5
Functionality bugs
The app is not good. They just revamped it but the design is so not smart and there are bugs. Right now for instance I can’t save a new treatment because the “save” button doesn’t work. This means potentially missing my next treatment.
The schedule is not showing the year and does not give you an option to select a year which means that if you’ve been using the device for years you need to scroll all the way down to get to your current timing.
There should also be an option to rename your sessions rather than just using the pre-made sections of the body.
The schedule is not showing the year and does not give you an option to select a year which means that if you’ve been using the device for years you need to scroll all the way down to get to your current timing.
There should also be an option to rename your sessions rather than just using the pre-made sections of the body.
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New version does not work
Cannot save treatment in the new version of the app, when selecting intensity rating the save button just does not proceed and I cannot skip. Please look into this to fix it
App buffering
I just wanted to mention the app is taking so long to load that I cannot schedule or reschedule any appointments. Moreover, I started to record my appointments on a piece of paper because it’s no point to wait 5 min or more to do simple tasks. Very disappointed !!
App no longer working
Unfortunately app is no longer saving treatments since update.
Why I can’t add my new treatment ?
I am having problem saving my recent area treatment. Doesn’t allow me to save my recent treatment which delay the next one. Could you fix it pls ?
Amazing
All amazing but the current new update with the app is always making my screen stuck on loading, the app is always stuck on loading
Was fine
The new update will not let me save my treatments. It was fine before.
Edited:
Finally figured out how to save the treatments.
Edited:
Finally figured out how to save the treatments.
App won’t work
Since the app was updated, I can no longer save my treatments. It gets stuck on “intensity” and won’t progress through any further.
Additionally, the grammar on this app is awful, clearly not grammar-checked before publishing.
Additionally, the grammar on this app is awful, clearly not grammar-checked before publishing.
Broken app
New app does not work. I cannot save treatments. When I press save, nothing happens. I uninstalled and reinstalled and restarted my phone, it still does not work. Reinstalling has also deleted my bikini line treatments which are no longer in my schedule. I also can’t add them as new treatments as they are not in the list of treatment areas. So the app does absolutely nothing. Please revert to the old app which actually worked.
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Update non functional
Was working totally fine until update. Now won’t let me save my treatments at all. Recommended troubleshooting outlined on other reviews isn’t working and have yet to have a response on the Philips customer support chat. Not happy.
If there’s an issue, as there clearly is from the number of reviews since the update, then the app is at fault not the user. It needs to be patched asap as this is an expensive product and I expect to be able to use the features associated with it.
If there’s an issue, as there clearly is from the number of reviews since the update, then the app is at fault not the user. It needs to be patched asap as this is an expensive product and I expect to be able to use the features associated with it.
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Model
It can’t find my Model in application what can I do my model is BRI984
Response from developer
Thank you so much for your support! We cherish this feedback and hope you enjoy the experiences we have planned for years to come! Please send: app version, phone model + OS version, and a screenshot of the device list.
Was fine
The new update will not let me save my treatments. It was fine before.
App doesn’t work anymore
Pointless App now that the treatment schedule can’t be updated. Many others have reported the same issue. Yet here we are.
![My Hair [iD]](https://cdn3.appshunter.io/i/Purple221/d323c459c98dc65116efff038aab1c80/AppIcon-1x_U007epad-0-1-0-0-85-220-0.png/130x0w.webp "My Hair [iD]")
