Really UX poor for Disney
Please do a good round of QA for this mobile app. The experience has been horrible for years, and no one is doing anything about it
1. once you click on the searched option on the map, you can not close it and just explore the map
2. You cannot just explore the map and click on points of interest (think Google Maps) although it would be intuitive
3. Even though I am logged in, it still prompts me sign in and link my tickets. I can still go to the ticket section and find my tickets (after way more clicks than necessary)
4. The app overall is more tailored to upselling instead of providing the data on what the user has already payed for
5. For shows you cannot see that it is booked out for a given time slot
1. once you click on the searched option on the map, you can not close it and just explore the map
2. You cannot just explore the map and click on points of interest (think Google Maps) although it would be intuitive
3. Even though I am logged in, it still prompts me sign in and link my tickets. I can still go to the ticket section and find my tickets (after way more clicks than necessary)
4. The app overall is more tailored to upselling instead of providing the data on what the user has already payed for
5. For shows you cannot see that it is booked out for a given time slot
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Unbelievably laggy
Don’t use it just go on the website. Waste of time and effort
Antiquated hotel booking
Have to call a number during UK hours to make changes
Location services mandatory to use map feature.
Location services mandatory to use map feature. What a poor and predatory design decision. I’m not even there. I just want to familiarize myself with the map and see the attractions and make a plan.
Loved app look before update
The apps art style was much better before the frozen update now it makes all the attractions look flat and boring as well as small. Please go back to the semi-3d look like the other Disney park apps
