ABSOLUTE SCAM!!!
Rode an e-scooter for approximately 5 minutes and the app will literally not allow me to “end ride”.
It is, of course, mandatory to submit a photo of the e-scooter once parked before you can end the rental. The problem? The camera in the app simply shows a black screen, making it impossible to take the required photo. I have all permissions enabled and have tried repeatedly. Nothing.
Meanwhile, because the app won’t let me complete this mandatory step, the ride remains active and I’m presumably expected to continue being charged for a scooter I parked after five minutes.
Judging by the recent reviews, I’m far from the only person experiencing exactly the same issue, so this is clearly not some obscure problem.
I’ve photographed the correctly parked scooter separately, screenshotted the app malfunction and frozen my bank card. I will be disputing any charges beyond the few minutes I actually used the scooter.
An app that charges by time absolutely cannot have a broken “end ride” process. Completely unacceptable. Avoid.
It is, of course, mandatory to submit a photo of the e-scooter once parked before you can end the rental. The problem? The camera in the app simply shows a black screen, making it impossible to take the required photo. I have all permissions enabled and have tried repeatedly. Nothing.
Meanwhile, because the app won’t let me complete this mandatory step, the ride remains active and I’m presumably expected to continue being charged for a scooter I parked after five minutes.
Judging by the recent reviews, I’m far from the only person experiencing exactly the same issue, so this is clearly not some obscure problem.
I’ve photographed the correctly parked scooter separately, screenshotted the app malfunction and frozen my bank card. I will be disputing any charges beyond the few minutes I actually used the scooter.
An app that charges by time absolutely cannot have a broken “end ride” process. Completely unacceptable. Avoid.
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Terrible
By far the worst software experience I have ever had
Possibly the worst service I’ve ever used - shambles
First ride tried two scooters, both wouldn’t move. A day later I tried a different scooter and this one actually worked to my suprise. Once at my destination I come to take a photo on the app of the bike and I get a black screen despite my phone camera working absolutely fine. Do not use these chancers, get one of the other scooters
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Cannot connect at all
How to fix that ?
Terrible lime wannabe
Basically put a prompt into Claude to copy lime’s UX but destroyed any decent shred of functionality the app has.
You verify your ID, it asks you everytime you use the app to verify again, you buy a 60 minute pass, it tells you that you need to add minutes all the time & doesn’t let you start rides despite having ample minutes. Terrible app. Terrible usability, not at all intuitive. Would not recommend.
You verify your ID, it asks you everytime you use the app to verify again, you buy a 60 minute pass, it tells you that you need to add minutes all the time & doesn’t let you start rides despite having ample minutes. Terrible app. Terrible usability, not at all intuitive. Would not recommend.
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