DO NOT DOWNLOAD
HORRENDOUS!!!!!!! I’m not one to leave bad reviews but this is such a scam. I was on holiday and I was using this scooter app and hoppy app to get a round. I had absolutely no issues with the Hoppy app, however, this app was absolutely ridiculous. I would unlock the ride and try to park my scooter and it would say that I’m not in a parking zone and not let me park the scooter even though I was clearly in a parking zone. the only way to end the ride, is to just let the ride keep on going until it automatically turns off however it still charges you for this time and then you have to appeal this as well as the parking fine you will get and then make you pay €20 and not refund you the whole amounts. There’s no customer support team only a chat which is very unhelpful and this has happened several times out of the four rides I had one was perfect the other three I had problems with. These being the scooter not starting or wouldn’t let you park when you’re clearly in a parking zone and then it keeps on charging you. My boyfriend started a ride and it didn’t start the bike. It didn’t let him park it back up again or end the ride and then it consequently charged him for two hours he ended up paying £40 for something that he didn’t even use and there’s no one to get into contact to amend this other then submitting appeals after you spent the money. It’s just really ridiculous. DO NOT USE THIS APP!!!!
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At best buggy and worst a scam…
I bought a 30 minute ride pass, and rode for 2 minutes on an e-bike that wouldn’t turn to e-assist. I tried to swap bikes to a non e-bike but then wasn’t able to use the rest of my minutes, I kept getting an error code saying I had to top up - when I had at least 20 minutes left! Now I want to delete my data because I am not convinced this app is legit but I’ve been locked out of my account. It’s so frustrating that Florence would get rid of Lime in the city and replace it with this poor alternative!!
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Too Hard
To hard to set up
Worst App
App did not let me do group ride for the normal bikes (only e-bikes apparently)
Why?!?
1/5 stars
Why?!?
1/5 stars
Didn’t work
The E-scooters WOULDNT throttle after numerous attempts and we ended up spending €12 on NOTHING. DO NOT BUY.
Why bother?
Terrible bikes kept failing really bad experience and expensive given it didn’t work. Did a group ride with family. Ruined an hour.
Inadmissible
Les pires vélos de Barcelone , un vélo sur deux a un problème ( panne moteur, pneu crevé , une fois même quand tout va bien , la roue arrière du vélo s’est arrêtée net alors que j’étais en train de rouler) en plus d’être de mauvaise qualité , ces vélos sont dangereux . Le service client est inexistant . Là récemment sans laisser de message d’explication ils ont tenté de 15 fois de suite , jusqu’à ce que je bloque les paiement , de me débiter 10€ car « il n’avait pas reçu la photo du vélo stationner »ça m’est re arriver aujourd’hui, tout les jours ils tentent de débiter de l’argent sur mon compte pour sans explications, aujourd’hui c’est 2h15 après la course que je reçois une notifications comme quoi ils ont pas accepté ma photo et tente alors de me débiter 10€ : DES VOLEURS ya pas d’autres mots, prenez les lime ils sont 100x meilleurs .
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Vélo électriques à Florence
Vraiment pas terrible, les vélos sont de qualité moyenne. Par compte disponibilité maximum, il y en a partout.
Gros gros problème au moment de rendre les vélos à CHAQUE course, l’application prend automatiquement la photo du vélo pour prouver qu’il est correctement garé. Donc on ne peut pas verrouiller une course sans avoir envoyé la photo. Or à chaque course l’application envoie une Notif pour dire que on n’ envoie pas la photo du coup au bout de trois courses, il bloque le compte.
Gros gros problème au moment de rendre les vélos à CHAQUE course, l’application prend automatiquement la photo du vélo pour prouver qu’il est correctement garé. Donc on ne peut pas verrouiller une course sans avoir envoyé la photo. Or à chaque course l’application envoie une Notif pour dire que on n’ envoie pas la photo du coup au bout de trois courses, il bloque le compte.
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Cannot receive validation code for account sign-up
Neither American or Chinese phone number works for signing up for the app
Very opportunistic app with lots of problems with the scooter
Used in Alghero, every other scooter was broken, and you are charged €2.25 for each one you unlock and was charged a €10 penalty without explanation or an email. Sign up is long winded and buggy. What a horrible experience for tourists, I wouldn’t recommend at all.
车没问题，软件纯辣鸡
小车车挺好的，但是这个软件的每一个设计都只是想让大家充更多钱……比诈骗好点有限。
fix ur sms verification flow
can't even sign up with a US phone number because the verification flow is broken. try using email or at least a different method with the website. there's no other way to try to sign up, and no easy way to contact support. not at all a thought through software
Scam and terrible customer service
You go to purchase a ride pass for a day which the button makes you press twice Charging your card twice and then when you submit the refund it only refunds one of the payments and remove both of the passes off your wallet. Then when you contact them to change this all that is written is a generic email stating what to do for submitting a refund which is not what your asking for
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I can’t shut out my ride!
Bike won’t let me leave
Double billed me
I really loved the bike, fast, strong, such a good time in the city, wasn’t too
Long to sign up
However, their clever bug in the interface didn’t register my apple
Pay right away - and tricked me into paying twice
So the one star reviews are totally true and my experience, and I suspect intentionality
That said, great experience and bike!!
Also writing apps that have no bugs is hard
Long to sign up
However, their clever bug in the interface didn’t register my apple
Pay right away - and tricked me into paying twice
So the one star reviews are totally true and my experience, and I suspect intentionality
That said, great experience and bike!!
Also writing apps that have no bugs is hard
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Beste App egal wer was sagt alles andere nur verasche
Haben die besten Angebote u ndl kommen ihren Nutzern/Kunden mit guten und besonders FAIREn Tarifen entgegen solange sich das nicht ändert bleib ich ein Rider
Response from developer
Hallo Rider, danke für deine Begeisterung! ✨ Wir freuen uns, dass dir das Fahren mit uns Spaß macht. Einen schönen Tag! Dein RideMovi Team 🚲⚡🧡
Gut aber mehr Gebite für Abstellung
Die App ist an sich gut günstig. Nur was mich echt sehr sehr sehr stört ist, dass man sie nicht in Köln, Chorweiler, Nord Chorweiler und Fühlingen abstellen kann.
Zb Voi E Scooter können das schon da kann man einfach, weil in Korweiler Nord mehrere Schulen sind, wäre es vor allem praktisch mit dem E-Roller bis Fühlingen fahren, ihn dort abstellen und dann zum See gehen wenn das ergänzt werden würde, würde ich mich und noch viele viele andere von meiner Schule und Umgebung sehr sehr freuen!!! Bitte macht das
Zb Voi E Scooter können das schon da kann man einfach, weil in Korweiler Nord mehrere Schulen sind, wäre es vor allem praktisch mit dem E-Roller bis Fühlingen fahren, ihn dort abstellen und dann zum See gehen wenn das ergänzt werden würde, würde ich mich und noch viele viele andere von meiner Schule und Umgebung sehr sehr freuen!!! Bitte macht das
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Take money out of your account
They take money when you park the scooter not worth the hassle. It’s a complete scam you have to run around to try and park it at a designated area when others are eligible to park wherever they’d like it’s ridiculous horrible company took 33 pounds of my little sister now she’s left with 17 pounds for the rest of the holiday if your thinking of getting one for your travels then don’t it’s a waste of time money and effort absolute garbage
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Intermittent
Worked ok for 4 days. Then I had to keep shutting down and rebooting. Now, will only get to the scanning screen 1 in 10 attempts, and even then will not scan a bike or process the code when I add it manually.
Worst app I’ve ever had the displeasure of using
For an app that’s intended to be used outside with moving vehicles, how can it basically only function correctly on WiFi?? I needed to go somewhere quickly in Florence and it would’ve been a 25 minute walk, or a 9 minute bike, so logically I chose the bike. Guess what, it took LONGER because this stupid app barely works and wouldn’t let me end my ride. Also, bikes are not appropriate for use for anyone under 5’2, and because of that I’ve had a yellow bruise on my leg for weeks from the bike falling on me when I could barely get on it. So glad Rome has Uber Lime
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