PhoneClub International Calls User Reviews

What users say

Top reviews

New update is awful

This app used to be amazing. With the latest update it’s awful. I purchased 10 dollars of credit and the phone won’t activate it. Speaking to customer service is a joke they give you the runaround and do not answer any questions just the same statement that answers nothing

Response from developer

Dear Rania, We're sorry to hear this. We'd love to help you out, but first, we need to identify your account. Please share with us by email the email address used to open your account or the order number. We'll be waiting for your reply. Please remember our Customer Support team is available 24/7 at https://phoneclub.com/contact

Total scam

This application is total scam. Charge you money without even connecting the call

Cero balance.

They charged me 5 dollars and the application still shows zero balance. It told me error. Please. I need my 5 dollars back. I never used your app.

Response from developer

Dear customer, We're sorry to hear this. We'd love to help you out, but first, we need to identify your account. Please share with us by email the email address used to open your account or the order number. We'll be waiting for your reply. Please remember our Customer Support team is available 24/7 at https://phoneclub.com/contact

Connection

Very very bad connection!

Response from developer

Dear customer, We're sorry to hear this and thank you for notifying us about the inconvenience you experienced. Here are some steps you can take to help you with your connection issues: -please make sure you have the latest app version installed -please check you do not have any VoIP restrictions -your Internet connection should be steady and strong. You can also try offline calling from the app when your Internet connection is slow. The feature is available if you live in: AUSTRALIA CANADA NEW ZEALAND UNITED KINGDOM UNITED STATES If you need further assistance, please feel free to contact us. Our Support team is available 24/7 for any other questions.

Exelent

Exelent. IvanF36Great service

Dont use

Be aware was charged 5.99 and nothing added to my balance. Couldn’t use it.

Increíble Aplicación

Mi experiencia con su aplicación es extraordinariamente buena indispensable para cualquier persona que esté fuera de los Estados Unidos y requiera de contacto telefónico inmediato efectivo y bueno

International call

Great!

Cheaper and works great

Im on Holiday in South Korea and have a local prepaid sim that doesn't allow international calls. So I tried this app. It is cheaper than the others I saw on line, easy to use and the call quality is excellent to Australia. I am happy to recommend it.

Call sound

Call sound is not good

Response from developer

Dear customer, First of all, please make sure you have the latest version of the app. If you are still having issues, we'd love to help, but please send us identification data so we can look into it. Please get back to us here or through the Support page of our website.

WHERE IS MY MONEY

I PAID THRU APPLE STORE BUT NO CREDIT ADDED YET for days ???!!!!!!!!!!!!!

Response from developer

Dear customer, We're sorry to hear this. We'd love to help you out, but first, we need to identify your account. Please share with us by email the email address used to open your account or the order number. We'll be waiting for your reply. Please remember our Customer Support team is available 24/7 by email or chat at https://phoneclub.com/contact

It’s a ripe off!!

The app and website doesn’t open after I put $5 credit in it, can’t even log back in at all.

Response from developer

Dear customer, We'd love to help you out, but first, we need to identify your account. Please share with us by email the email address used to open your account or the order number. We'll be waiting for your reply. Please remember our Customer Support team is available 24/7 by email or chat at https://phoneclub.com/contact

Excelente

Tremenda aplicación, 1000000% recomendable
Úsenla.!!!!

Great value & Great voice quality.

Great value and fantastic voice quality

It’s scam

It took my money and every time I login asking for more money I’m not able even to access the phone call I’m trying to get back my money through Apple I am very deceived and sick that Apple allows such app and it’s not working

Response from developer

Dear customer, We're sorry to hear this. We'd love to help, but please provide us the order number or the email address of your account so we can look into it. Please get back to us here or through the Support page of our website. Thank you for notifying us about this.

Amazing phone call quality with cheap price

For my destination, Skype is literally 11 times more expensive than this. This app has a better call quality than both Skype and WeChat Out. Really amazing service!

Scam

Looks like scam, i purchased credit and my credit card was charged, and cant access the app to buy credit, when the app open it asks to buy credit to continue, once you buy you still can’t continue!!! SCAMMERS

Poor connection

Other person's speech is repeating

Response from developer

Dear customer, We're sorry to hear you experienced issues when using our app. If your call quality is still low, please try and use the Offline calling option (if you can see it displayed on the app). Or, you can always call through an access number. We'd love to help and to provide you more personalized suggestions, but we need to identify your account first. Please send us your email address and we can look further into the issues described. Thank you for using our app!

Great app

It is really good one

Money Saver

Great app that I always use to call home when abroad at a very good rates.