Photo Moments User Reviews

What users say

Top reviews

App crashes every time you open

App crashes every time you open

HORRIBLE

This app is horrible! I was looking at my daughters pictures, had to get out the app and tried to go back to finish looking at her pictures and was unable to see any of them.

Annoying App

App has been downloaded for years and I still have to open from app store when I receive a link from the photographer. Super glitchy. I see other people's photos instead of mine.

Won’t open with link

Doesn’t do anything. Just stuck on page that says to use link.

Needs to be updated

Please update this app it would be also great if zenfolio had and app too

Not loading anymore

Not loading

App needs work

You can’t access your pictures and had to delete the app and lost all my pictures. Needs the bugs worked out. To get a better rating.

Won’t even let me do anything

I downloaded it again and again. It will not open. It just said to use the link sent from photographer. Which I’ve tried over and over. Won’t give me options for anything else at all.

Useless app

App closes when you try to download the photos. Quite useless. Now I cannot download my NZ rafting photos.

Terrible!

I’ve honestly never seen a worse app

No longer works

I’ve used this for my business for years and now it has so many bugs that it just doesn’t work anymore which sadly means I’ll have to move my business elsewhere to another provider and I’m absolutely gutted!

Zenfolio lost its North Star

I’m still a Zenfolio customer. Have been one for more than a decade. But I’m now considering closing my account. Nothing works anymore (the App doesn’t show my pictures, the website has archived most of my galleries and I’m unable to restore them, prices have increased year after year unreasonably, performance is poor) as advertised. It’s really sad to see such a cool platform and company lose its former customer centric North Star.
Show more

I'm not sure what is app is for.

I've sent it to clients and have tried to use it myself. When it opens it just shows a blank page that says to use the link provided by the photographer. There is no place to input a link or anything else. What are clients supposed to do? Zenfolio is really becoming unusable. The price keeps increasing, the website and apps are excruciatingly slow and unusable. I'm at a point where I am exploring other options.
Show more

Terrible app! Doesn’t even open up

I’ve had this app for about 5 years and I don’t think it’s ever updated. I had to delete it to try to install it again and it ended up not saving any of my albums. You’d think the app would be connected to an account so albums don’t get lost on the internet. Now I had my photographer send me the albums again and now the app won’t even open up !!
Show more

Don’t use

Horrible can’t get to download!!

Photos didn’t save

I downloaded my photos to this app 5 times before the link expired to be extra safe, and now I can’t access them. Beyond upset.

Just okay…

It’s great having the photos viewable in the app and being able to download them… however it’s slow and despite selecting to download all photos, only two thirds have actually downloaded. Also very annoyingly, the photos download completely out of order to that in the photographer’s album.

Constant errors

I’m having nothing but error messages with this app and so are my clients fix it please

Site doesn’t work at all!

So frustrating ~ I send this to my clients for easier phone usage to see their galleries and it doesn’t even work and it makes me look bad. When will they get a better app please !

GLITCHY APP

Please fix this app as I am not able to save my wedding photos!!!!!!!! I click the download button and absolutely nothing happens. I don’t want to screenshot the picture because then they’ll be blurry. Fix this app so I use MY photos I ALREADY paid for