The app got worse š
Not happy
Useless
I entered my old account but i cant see anything because i need to pay for the host. Waste of time
Donāt Email Me to āRevisit My Memoriesā If I Canāt Access Them
I created my account over a decade ago when Photobucket offered free photo storage. After receiving repeated emails encouraging me to log in and revisit my old memories, I downloaded the app only to discover that I cannot access my own photos unless I pay for a subscription. Locking users out of their personal files after storing them for years feels extremely misleading and unethical. If you are going to advertise that youāve been ākeeping our photos safe,ā at the very least, users should be able to access and download their own content without being forced into a paid plan. Very disappointing experience.
Show more
Response from developer
Hey there, I see youāre having trouble accessing your account and images. Please email us at mobilesupport@photobucket.com so we can help resolve this.
Horrible they deleted everything
They deleted all my memories I had and Iāve been paying to keep them now they are taking my money and
Deleted my pictures that I had since 2014
Deleted my pictures that I had since 2014
Scam
Started using some 15 years ago. Now it's impossible to log in but they still charge monthly. Support is paid to drive you insane and refuse to help.
Dreadful!
Latest update is just a clumsy attempt at getting subscriptions!
What about the free account? What about ordering a photobook?
Another greedy American company that doesnāt deserve my money or time!
What about the free account? What about ordering a photobook?
Another greedy American company that doesnāt deserve my money or time!
Response from developer
Hey there, weāre sorry to hear about your experience. Please email us at mobilesupport@photobucket.com so we can assist you with accessing your images. Thanks!
Much better options!
This program is not only much more difficult to use than it needs to be, the uploads take far too long, the tap screen does nothingā¦ it takes 3-5 steps just to move images and then it doesnāt actually MOVE them, it COPIES them. Use pixieset, Facebook, Google Drive, drop box or even cloud or adobeā¦ waste of $140.00
Show more
BIGGEST LET DOWN
At first it was great, YEARS
AGO, but now we canāt even get in to access old photos because you want us to pay? You all are a JOKE! Forcing people to pay to sign up is crazy work! I hope you all lost customers.
AGO, but now we canāt even get in to access old photos because you want us to pay? You all are a JOKE! Forcing people to pay to sign up is crazy work! I hope you all lost customers.
ZERO percent chance I am trusting them with my photos again.
Hold customersā own photos hostage without any prior warning and now you expect them to pay? Good Luck..
Doesnāt let me access my account
I tried accepting the terms and agreements but when I push accept nothing happens!!!!! But when I decline it goes through to delete my account.. fix the app!
!!!!EXTREMELY DISAPPOINTED!!!!
Came back to get some photos of my dog who passed recently only to be told I have to PAY to even access MY photos?! Itās completely ridiculous and just reading the other reviews tells me not to pay a penny since people canāt get those photos anyways. Iām extremely upset I canāt even look at the pictures that I had, shame on you for holding peoples precious memories of life, Iām disgusted!!!!
Show more
I canāt create an account
I downloaded this app because it sounded pretty cool. I canāt get past the screen where it lists the different plan features. It wonāt even fit the entire screen and it wonāt let me click and choose EITHER plan. š¤·š»āāļø
Please fix it. Itās not my phone. All my other apps work great.
Please fix it. Itās not my phone. All my other apps work great.
Photobucket is terrible!
Only doing the free option for new sign ups? That is so annoying being a user since 2008! They are holding my photos and it will not allow me to share or save them even after spending $5 over the months. Such a scam site! Losing so many memories and these awful people could care less!
ZERO STARS
Pay $5 to store & look at old pics. I cant save or download any of my pictures.
So easy to use and great value
Super intuitive and easy to use. They had my photos from 20 years ago! That made me trust them to upload my new photos because Iām confident theyāll have them for another 20.
Donāt buy
Iāve used photobucket for years. Probably since 2008 and now I canāt get to my photos without paying. Iāve tried paying and itās not even letting me pay to get to my photos. This is the worse app ever and they should have left it the same. I am highly upset!!
Why canāt we access
The fact that we canāt access our old photos is stupid,and they want you to pay upfront without even getting a chance to see how the app is,now what if someone doesnāt want the app,now you outta money,they messed up the whole app.i would give zero stars
Scam
I used to have a Photobucket account since 2006. Recently, I have been getting a lot of emails to say that I have photos in my account and that I should pay to reactivate my account to see them.
I reached out to customer care to confirm. They said I had 570 photos. Then they sent me emails everyday to confirm that I am paying to activate my account.
I paid.
My account was empty. Now I have sent a message to customer care to assist but suddenly, thereās no reply.
Photobucket has a two day cancellation policy. Iām guessing they are waiting for the two days to pass so I cannot cancel for a refund. And then they might contact me.
Itās quite unfortunate that they are working this way. This is a really good service. And I will be happy to be a customer but not when itās working in this manner.
I reached out to customer care to confirm. They said I had 570 photos. Then they sent me emails everyday to confirm that I am paying to activate my account.
I paid.
My account was empty. Now I have sent a message to customer care to assist but suddenly, thereās no reply.
Photobucket has a two day cancellation policy. Iām guessing they are waiting for the two days to pass so I cannot cancel for a refund. And then they might contact me.
Itās quite unfortunate that they are working this way. This is a really good service. And I will be happy to be a customer but not when itās working in this manner.
Show more
Response from developer
Hi there, weāre sorry to hear about your experience. Please email us again at mobilesupport@photobucket.com so we can assist you further. Thanks!
Glitchy app
All my pictures bounce up and down while trying to look at them.
Hostage situation
I am NOT paying you to access my personal photos. I canāt even stop all the emails reminding me since I canāt access my account āfor freeā. Greed has ruined this app and Iām sure thereās something illegal about this.
