Deceiving practices
Application crashing
Working normal but suddenly crashed everytime.
How can I get my money back
Response from developer
We do process returns for purchases made through our store, but we don't have a way to process a return for the Apple App Store, as it is wholly owned and operated by Apple. For assistance, I would recommend contacting Apple Support.
Question
Please advise!
JW
Response from developer
Thanks for reaching out. Visible Body customer service can help you with this! Please send an email to support@visiblebody.com.
Too superficial and incomplete
Great learning tool!
I thought this game was free...
Seriously
Response from developer
I'm sorry to hear of the audio issues you're experiencing (there should indeed be voiceovers)! Please email us at support@visiblebody.com so we can help troubleshoot.
Would have been awesome.
-Very disappointing..
One dollar per second of video
Soooo basic
Appreciating
Great app but
You will not regret this purchase. Very professional product !
Download,If u r rich.
Visible Body Animations
I have spent three weeks trying to purchase in app purchases for Visible Body Physiology Animations. Every time that I try to do that, I get there a message that says ""CANNOT RESTORE PURCHASE. We could not restore your purchase. Please try again and make sure to sign in with the same AppleID used for the original purchase." Unfortunately, the only way that I can contact the support people for visible body is by email. That means that every interchange takes at least 24 hours turnaround time. Whereas, when I contacted the Apple support people, I was able to call them by telephone and within 1 to 2 days we were able to figure out that this was a software glitch with the visible body applications in the Argosy publishing company.
If it wasn't for the fact that these apps are going to make excellent teaching tools for my patients, I would just blow it off and say screw it. But I guess I will try just a little longer and hopefully at some point the visible body support people will realize that this is taking too long and try to contact me by telephone. I will try to help that along by emailing them tonight and pleading with him to call me to try to work this out rather than going back-and-forth by email.
John Winczura PA-C
I got a call this morning from the Visible Body support people, and within five minutes I had all my purchases made! It appears I was mistakenly hitting the "Restore" button in the upper left hand corner of the purchase page in the app, which is actually meant for someone who has purchased the app in the past. What I was actually supposed to do was touch the Price Bar, and everything was simple after that! There was no software problem; unfortunately, the person I was communicating with by email must not have realized what I was doing. Phone support is so much better!
A suggestion to the Visible Body people - devise some way to show customers to touch the price bar to complete the purchase. I love the app itself !
John Winczura PA-C
Pretty nice animations, but hugely expensive.
Maybe get the basic engine, and an "animation pack" of major interest to you.
