Good app, but no longer works
I was trying to get support by following the link provided here, and it gets me to a web page that looks like they just have forgotten about the existence of this app. It does not show any information on how to get in contact with them, so I decided to leave a bad review here in an intent to get their attention. So, starting with the beginning, let me tell you what was happening. When I first downloaded this app, it was working very nice, doing what it was designed to do. To store pictures within inside the app, thus providing a secured place for your memories. The first time I downloaded, I was doing it on a iPhone 8 Plus, with ios 12. I never had any issue. Now, after receiving an automated upgraded update from apple to ios 16.7 it went absolutely dead. It crashes every time I want to open it. I tried restarting my phone but it didn’t help. It seems that the upgrade made it go dead. Now, I’m stuck with this program that holds information on pictures that I deleted forever when it was still working , trying to save some memory space while I was trusting and relying on the performance of this app. Now that I had recovered some memory on my phone, and tried to copy back those saved pictures from the app, back into the phone, it happens this. A dead end on customer support, and a dead end to those pictures since I just noticed that they had just stopped making updates to their app since 3 years now so far. My advice. Don’t download this app. You’ll end up in a situation like me, where you’re gonna regret doing so.
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forgot password
how do i recover my password? pls help
I forgot a password
How to access the app incase forgot the password
Thx
Thx
Doesn’t Work Any Longer
Have been using this app for a long time and was happy with it until now. The app will not let me upload anymore photos. Will not go to my library on my iPad like it used too. Bug? Can’t even contact support under settings. When you click on email support it doesn’t do anything.
Doesn’t Work Any Longer
Have been using this app for a long time and was happy with it until now.
The app will not let me upload anymore photos. Will not go to my library on my iPad like it used too. Bug?
Can’t even contact support under settings. When you click on email support it doesn’t do anything.
The app will not let me upload anymore photos. Will not go to my library on my iPad like it used too. Bug?
Can’t even contact support under settings. When you click on email support it doesn’t do anything.
App update
Please update your app to work in the new IOS 17
Horrible App
This new updated app is terrible! It’s so difficult to download loaded photos from library! When you want to pick photos from library it’s very difficult! Where the old app you could see all your photos and albums make it easy to download! Just thinking about deleting this app!
Not quite done
This app could use some finishing.
When it finishes loading photos, it reminds me to delete the files. Why not allow me to do it then?
Why do I have to leave the app?
And why do I have to enter the password over and over?
When it finishes loading photos, it reminds me to delete the files. Why not allow me to do it then?
Why do I have to leave the app?
And why do I have to enter the password over and over?
Doesn’t work with iPhone
Doesn’t work with iPhone
Had it forever
I’m leaving the review in hopes this app continues to stay on the market. I’ve been using this app for like.. 6 years now I’m pretty sure. Literally the perfect app. It doesn’t store videos tho. But that’s ok. There’s other apps for that.
Forgot password
Hi..! I have forgotten my password. I couldn't find any help service. So if know anybody pls help me thank you
Forget password
I forget my piclocker password. How can I access in this app?
Forget password
I forgot my password
Missing ability to reset password
Months passed by with out using, now don’t recall password and cannot access :(
Checked website and Apple links to developer, but no way to get any support.
Checked website and Apple links to developer, but no way to get any support.
Deleting photos
Deleted all of my photos without warning,,, no missing all the photos
WHY HAS EVERYTHING DISAPPEARED
I have used this app since 2015/2016 without a single problem. Well PhotoTank. I have always and consistently used it as much as last month. Today I go in and YEARS WORTH OF MEMORIES HAVE DISAPPEARED AND NOT A SINGLE EXPLANATION?? I WANT A RESPONSE ABOUT WHERE MY PHOTOS ARE. I WORK IN CIVIL LITIGATION I WILL SUE IF MY RIGHT TO PRIVACY ETC HAS BEEN VIOLATED.
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Removed ability to upload photos from local network
Used to be good. It they removed the ability to upload photos from WiFi. How is this an improvement?
Works okay
Ads are annoying but for free okay. Does have glitches but again, it’s free.
Thanks for updating because I can see my pics just because of not updating
Thanks again
No Updates
Not only did I pay to have the ad free version of the app but right after paying for this I can no longer access my saved photos and documents in this app because it has not been updated to work with the latest iOS. Please tell me this is going to be updated? I have sensitive docs I saved in the app that I can no longer access!!!
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