Great customer service
Quick response time!
Safe and easy
I appreciate the simplicity and reach this app offers. I always feel safer and prepared when parking using this app!
Nice option for parking
Convenient and easy
Awesome app
Great app, makes parking super easy!
Happy custy
I am a student! I used this app! Very good👍 this a good way to park . . . It makes life much easier.
Super convenient contactless parking
Pied makes parking so much easier. Setup was quick and the whole experience feels seamless.
Customer support has been solid too. Highly recommend!
Customer support has been solid too. Highly recommend!
Review
Great app! Saved me tons of time for parking.
John Thomas
This Pied app helped me make my regular day easier. The hassle of getting a ticket every time to park. Now I just drive in and out it’s that easy!
Easy to Use
Love this app. It’s easy to use and has beautiful maps. So many parking apps are archaic. This one stands out. Zoom zoom.
Makes parking simple
Great app, easy to use and seamless experience.
Professional
Anne was extremely helpful. App is the best to pay for parking. Try it, you won’t regret.
Pied Piper Park USCt
Pied support is amazing They listen & respond in a gracious manner Anne will mail you back & always gives positive feedback to your issues
Great Customer Support
I had a great experience with this parking app’s customer support team. After I exited a parking structure, the system didn’t recognize my license plate, so my parking session stayed active in the app. I reached out to customer support, and they responded the very next day. They reviewed the situation and promptly waived the fee. I like the fact that they handled the issue fast and professionally. It was an easy and stress-free experience for me.
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Horrible user experience
No confirmation that payment was made, gates take 10+ seconds to open. No Apple Pay. Overall horrible experience compared to metropolis. Lot owners take note.
Payment
It was not easy to find out how to make a payment after submitting my credit card info in the payment section of the app.
Great app but
Why does the logo look like Trump? The app works flawlessly tho.
Love it!
Such a cool app! I downloaded it after parking in LA and it made everything so easy. My favorite part was being able to chat with someone live on the app when I had questions. I hope more paid parking structures use Pied.
Convenient app for parking
The app is straightforward and easy to use. Great user interface for finding parking and entering payment info.
Supportive feedback
I am a frequent visitor to USC medical Center. I had a question regarding parking and a notification I had gotten to make an appointment for parking today. I reached out and had helpful feedback from Jan at Pied Piper which alleviated my stress related to parking today. Grateful for this app which makes getting in and out of the facility so much easier.
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Time saver!!!!!
Pied has made parking so much easier, I don't have to wait in lines to get out of the parking garage it's been a game changer--I work in hospitals and wish it was in every one to help save time when we are in a rush. No more lost tickets fees either🙌🙌
