Pilot User Reviews
Customer Experience
~ Based on 1,852 written reviews from the US App Store.
What users say
Summarized from real user reviews of Pilot. Based on 221K reviews and a 4.8/5 average, it highlights the 5 positives and 5 negatives reviewers mention most about this Travel app.
Positive things
- ๐Convenient mobile fueling
- ๐Easy shower reservations
- ๐Good fuel prices and quality products
- ๐Clean and well-equipped stores
- ๐Helpful and friendly staff
Negative things
- ๐Frequent app crashes and glitches
- ๐Unreliable server connectivity
- ๐Issues with mobile fueling and points tracking
- ๐Inconsistent shower availability and wait times
- ๐Confusing and unintuitive app navigation
Is Pilot Safe?
Pilot appears safe based on user ratings. AppsHunter Safety Score for Pilot is 96/100.
This assessment is based on 220,940 user ratings, with an App Store average of 4.8/5.
Safety Analysis
~ Based on 220,940 App Store ratings for Pilot.
Is Pilot Legit?
Pilot appears to be a legitimate app. AppsHunter Legitimacy Score for Pilot is 100/100.
Based on 100 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
Before it was working totally fine but after the update shower is glitching i m keep getting kicked out from the line and then i have rebook all over again and have to use my shower credit please fix this issue ๐๐ป
I have only been able to use the app once after that it always has some BS reasons why it doesnโt work - it was use to get me to come into their fueling station after that app never works
Wtf pilot. I reserved a shower through the app, and shortly after, the entire reservation vanished without any notification or door code. This has happened to me twice now at different locations. To make matters worse, store employees can't see the dropped reservation on their end and offer zero help other than telling me to start all over again or waste another credit. As commercial drivers, our time is limited. Please test your app before pushing glitchy updates!
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We usually stop at Pilot/ Flying J because they offer clean stores and friendly staff
I can't even to begin to figure out how many gallons of fuel I have bought driving motorhomes for thirty plus years stopping at flying J pilot for the RV lanes I can't be the only one but now can't find anywhere to filter for RVs sad the app works so well
Such a disgusting and poor app. Never work on time
After the update, I can't book a shower for my team driver.
Every single update you make it worse, app is more more slow and glitchy. Iโm switching to Loveโs
This level of security on a diesel fueling app is unnecessary and causes more problems than it prevents. Whichever indian moron "vibe coded" this update should have their h1-b visa revoked and shipped back to where they came from.
Easy to use and convenient. :)
Bugs and glitches, non intuitive, always wants verification codes and messes with your phones location and brightness. Terribly designed app. Please take notes from loves. Did not give option to sign up through app either, had to sign up through browser
Great Truck & Vehicle Stop Nationwide
Excellent service
Not updated!!!!! More 3 months!!!
Best point system !!
Me encanta porq siempre estรก limpio el baรฑo lo q deben es tambiรฉn darle oportunidades a los drivers de van a beneficios no solo a los camioneros x el petrรณleo
PJ do good deeds once a while they free stuff for drivers. They do appreciate truck drivers.
Great people,.. night crew.
My go to spot as a driver!
Excellent service.
