Pilot Reviews: Is It Legit?

Customer Experience

Positive experience34.8% of reviews
Neutral6.2% of reviews
Negative experience58.9% of reviews

~ Based on 1,878 written reviews from the US App Store.

What users say about Pilot

Is Pilot Safe?

Pilot appears safe based on user ratings. AppsHunter Safety Score for Pilot is 96/100.

This assessment is based on 223,709 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.3% of ratings point to a safe experience
1.7% of ratings suggest some concerns
2.1% of ratings point to a risky experience

~ Based on 223,215 App Store ratings for Pilot.

Is Pilot Legit?

Pilot appears to be a legitimate app. AppsHunter Legitimacy Score for Pilot is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Shower in the app isn’t working

I booked a shower using the app and it let me get all the way down to the next to shower then kicked me out. I tried to schedule another shower and it keeps kicking me out but still taking my credits. This is very frustrating it did the same thing a couple days ago in Maryland now I’m in Harrisburg VA and it’s doing the same thing
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Awful

Never works ,

Great!

This is one of my FAVORITE gas stations/ rest stops!!

Shower

Always to check ahead for showers is hard

Not RV friendly

Got the app to save on gas but more often than not we can’t get into the gas tanks because the area is too small and not suited for RVs.

Boron ca pilot are the best

Subway girl name champagne is so nice and the pilot employees are very nice too and sweet

Cant take a line usually book three times to get a shower Line is Bugging a lot

Need fix Shower Bug

Food

Perfect

Worst app

Worst app ever used it always sucks when you are trying to book shower never works they need to fix it

Mobile app

Mobile app is trash.
I mean terrible

Redeeming Points

I can’t scan my ticket

Shower

Please provide more options for interacting with shower reservations: such as canceling a reservation, modifying a reservation, or requesting a refund.

One Stop Shop

Best stop for all your professional needs while out on the road. Some locations need updating but overall the most numerous and the go-to stop for our drivers. UPS FLEET SLEEPERS

Great

Awesome

Very user friendly

I like the app, easy to use and a lot of good deals!

Gurtej Gill

I love it

Nice

Nice

Expeditors cargo/sprinter vans

Only pilot/flying j minds about our welfare,showers with points and space to park and sleep overnight,Without pilot/flying j we can’t survive in this industry..though some kick us out or charge to stay overnight..All in all we love you!

Pilot is a JOKE

App is trash
Showers expensive and DIRTY
CONSTANT “system is down”
Diesel fuel isles dangerously slippery and FILTHY.
PRIME PARKINGS hardly honored.
Consistently have to ask employees to clear a spot from an UNPAID driver. while having no choice but to leave my truck at a fuel island delaying other drivers.
All the money this company makes yet they FAILS TO GIVE A DAMN.

TAKE NOTES FROM LOVES TRAVEL CENTER.
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New update is trash

Ever since they updated the app, it never picks up my location. Location services are on and set to always be on and yet it doesn’t pick it up. I can’t use the stupid app to fuel or even order a shower. I have to manually find my location when trying to reserve parking. Put it back to the way it was.
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