Totally useless
The app never remembers my password. There is NO option to reset or recover a password. Now it’s lost all records of prior service to my pool.
Unstable
Will never stayed logged in and gives errors every attempt to log back in. Not okay when needing previous test results for pool warranty.
Locks up. Glitchy
The app opens and lets you put your pool test data in and whenever you go to save it says there’s some error. Has done this consistently for the last couple months, despite deleting the app and reinstalling it several times. Using a new iPhone, updated OS and reinstall the app.
Design is okay
App functionality is clunky. There is no way to restore test results. The pool profile created in store does not appear given matching elements such as phone number and/or address. Hopefully these issues will be resolved quickly and a new version released!
Can’t shop online
Why the creator test the app to see how bad the app is?
Pretty Bad
The app opens great. It will not allow you to shop because it “doesn’t have OneTrust data..”. A good thing is it has the water test data from a few of the times I’ve had it there, but under purchase history it shows 70 something dollars worth of chemicals I purchased but not the nearly $400 I spent on a pool vacuum from them. Very insufficient. I would just take it down until it can communicate well with the store. If Panera can do it so can pinch a penny. It would also prove profitable for you. But hey that’s not important as a business, is it?
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App sucks
This app is so bad, you cant see or manage your pool cleaning service. The one trust data is missing so most of the functions on the app will not work. It needs a revamp
Needs Major Updating
I like that I can sign into my account, view my transaction history and water test results, and create my pool profile. However, that’s literally all you can really do with this app. The shop links do nothing. You can’t see any products let alone what’s on sale. You can’t order anything on the app. There’s no pool education or water chemistry prescriptions. This app could be soooo much better.
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Pretty useless
The app never remembers my password. Now it’s lost all records of prior service to my pool.
Horrible app
This app work when it wants to, not when you need it. Test history show up…. sometimes, rarely. You have to make several login attempts before it lets you in. Don’t waste you time.
Test strip scan not worky
I like the app in that when the store tests my water and adds results to my account, I can look at results online. That works great but, the test strips part where you photograph the strip really doesn’t work for me and when I went to Pinch a Penny for help they never heard of it and had no idea what I was talking about. And I felt like I was wasting their time. When I photograph the Porpoise 5-1 test strip the app always says can’t read it try again.
As for the logon issue, I use the Apple facial recognition to logon and no problem but I know what folks are saying about difficulty when typing in logon and password.
As for the logon issue, I use the Apple facial recognition to logon and no problem but I know what folks are saying about difficulty when typing in logon and password.
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Can’t shop, nothing shows that they sell
Can’t shop, nothing shows that they sell
Create Account
Tried to create account 5 times checking the criteria. Gave up- too bad. App needs significant oversight and corrections.
Painfully Slow
The app is very slow and unresponsive. Don't waste your time downloading this app. Use the website instead.
Update that was much needed!
After seeing reviews about issues with account creation I was a little skeptical to try it out. But nevertheless I downloaded it anyway. I made an account and it seemed straightforward, so that makes me think they took the reviews into consideration and now made the account creation very simple!
Loving the water test strip scanning that tells me what is needed for my pool.
Loving the water test strip scanning that tells me what is needed for my pool.
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App? What App?
App worked well for years and now nothing. No account found, etc.
Fix this or lose more customers to your competition.
Fix this or lose more customers to your competition.
Not ready for prime time! 🥴
You can’t even set up an existing account. So far, it’s a piece of trash!
Won’t allow a account
Tried to make an account twice won’t allow. Maybe some guidance from this review.
FAILS on step ONE
FAILS to create account! No option to proceed as guest. Guess I shop elsewhere.
Trash
Endless loop trying to create account. If your app has problems creating an account, it shouldn’t be in the App Store.
