Visit
I had a wonderful experience at this urgent care! The staff was friendly, professional, and welcoming from the moment I walked in. The check-in process was smooth, and the medical team took the time to listen to my concerns, answer my questions, and make sure I felt comfortable and cared for throughout my visit.
The facility was clean, organized, and well-maintained, and I truly appreciated the kindness, patience, and attention to detail shown by everyone. It’s reassuring to find a place where you feel heard, respected, and treated with genuine compassion.
I highly recommend this urgent care to anyone looking for quality medical care and excellent customer service. Thank you to the entire team for making my visit such a positive experience!
The facility was clean, organized, and well-maintained, and I truly appreciated the kindness, patience, and attention to detail shown by everyone. It’s reassuring to find a place where you feel heard, respected, and treated with genuine compassion.
I highly recommend this urgent care to anyone looking for quality medical care and excellent customer service. Thank you to the entire team for making my visit such a positive experience!
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Exceptional Care and Outstanding Service!
I recently visited Baptist Hospital of Miami for lab work, and I couldn’t be more impressed with the experience. From the cleanliness and organization to how smooth and efficient the entire process was, everything was exceptional. The phlebotomists were wonderful—professional, gentle, and incredibly skilled. They drew my blood perfectly on the first try!
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Response from developer
Hello - Our goal is to provide an outstanding patient experience, so we are happy you were pleased with your visit. We appreciate you taking the time to share your positive feedback.
Registration
Good app but certain features don’t work correctly and it’s frustrating when you cannot complete it but says you can continue because it’s missing some info….so it’s not completed. Goes in circles.
Gracias por la excelente atención.
Quiero expresar mi más sincero agradecimiento a Baptist Hospital por la excelente atención recibida. En especial, quiero destacar que el piso 2/3 Main es el mejor, gracias a su magnífico equipo, su dedicación y la calidad humana con la que atienden a cada paciente.
Quiero reconocer especialmente al Dr. Serrat, del departamento de enfermedades infecciosas, y a Martín, el podiatra, por su profesionalismo, amabilidad y compromiso con la salud y el bienestar de sus pacientes.
También agradezco a todo el personal de enfermería y a los demás miembros del equipo por su paciencia, atención y trato tan especial. Se nota cuando las personas hacen su trabajo con vocación y corazón.
¡Baptist Hospital tiene un gran equipo, y el piso 2/3 Main merece un reconocimiento especial por ser el mejor! Muchas gracias a todos por hacer una diferencia tan positiva.
Quiero reconocer especialmente al Dr. Serrat, del departamento de enfermedades infecciosas, y a Martín, el podiatra, por su profesionalismo, amabilidad y compromiso con la salud y el bienestar de sus pacientes.
También agradezco a todo el personal de enfermería y a los demás miembros del equipo por su paciencia, atención y trato tan especial. Se nota cuando las personas hacen su trabajo con vocación y corazón.
¡Baptist Hospital tiene un gran equipo, y el piso 2/3 Main merece un reconocimiento especial por ser el mejor! Muchas gracias a todos por hacer una diferencia tan positiva.
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Services
I found the staff to be wonderful, pleasant, knowledgeable, and professional. Dr. Eppley is an exceptional physician who is approachable and friendly. He is highly professional and gives careful consideration to patients’ medical conditions and concerns. I am very grateful to be part of the Baptist Health community.
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Too easy to do it
Very easy to get, confirm and check in to your appointments, also your whole information is at the touch of your fingers.
App is ok
The app is very glitchy
Excelente
Cinco estrellas de cinco la verdad q el trato es excelente y todos muy profesionales no dudaría en volver a solicitar sus servicios
Other reports
I wish that X-ray reports and ultrasounds as well as MRI reports could be incorporated into the Pine App for full evaluation
Dr. Anthony Gonzalez
Great Service
Dr. CARLOS SANCHEZ
Great customer service from Dr. Sanchez Staff, great job.
Can’t find my doctors appointments
Terrible to find test results and appointments
Exelente
Exelencia en todo y muy limpio y muy buena atención.
Mi estancia en Baptist
Es la segunda vez que acudo a este hospital y el servicio recibido es el mejor y más rápido que he podido recibir gracias a todos sus empleados desde médicos hasta los de servicios
Sumbit Tickets Except Midas
I have access to everything except the Risk Management Incedent Report Entry(Midas+)
Excelente app
Excelente servicio
Crashes a lot
Crashes a lot, and it takes a long time
Excelente
Facil de usar
Cardiology
Profesionales
App never works
The app is ridiculously slow, including logging in, and it frequently times out trying to do things. For yet another attempt to use care on demand, I have given up after an hour. This is the 4th time this year I have attempted to use it and given up … and I work in IT. Yesterday I attempted to change my primary care provider to also give up in frustration because it is not possible in the app despite it indicating otherwise. This app should be delisted for the simple fact this app seldom, if ever, works.
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Response from developer
Hello, we are sorry you are experiencing difficulties with accessing the PineApp. Please provide us with your full name and email on file to, myBaptistHealth@baptisthealth.net. If you prefer to speak with a representative, please call 866-692-1500. Thank you.
