Answers at your finger tips
So happy to find this app. Answers
Needs upgrade/improvement
This app is very slow and cumbersome. To find documentation and test results is awful. When you get an email or instruction on where to find it, the areas you are sent to aren’t the same labels. It takes a long time to open the documents and you’re instructed to come back later EVERY SINGLE TIME you try to do it with any document.
When you are asked to confirm your appointment, the system keeps sending you emails to confirm even though you already have.
When you are asked to confirm your appointment, the system keeps sending you emails to confirm even though you already have.
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Response from developer
Hello, we're sorry to hear you're having trouble with the PineApp. We'd like the opportunity to learn more and assist you. Please email us at myBaptistHealth@baptisthealth.net or call us at 866-692-1500. Thank you.
Ana Taylor
Excellent! Easy to navigate
Fracaso
Cardiac Calcium Score Result
App
App over all good but sometimes it won’t let you open some items
Palmetto Bay urgent care
Excellent
Difficult to maneuver
In my bevy of apps, both healthcare and insurance, the PineApp is the hardest to navigate, the least informative , and the slowest to respond.
Exelente
La mejor atención
Great app!
Sometimes it doesn’t work and I need to reinstall, but besides that, it is very helpful!
Shows you everything
This app is amazing. It’s very easy to use, shows you all your reports, and you can even see your images which is pretty cool!
Problems with app
Not all doctors are showing up in this app to make appointments and see canceled ones. We’re going to call the helpline to see if they can fix this issue.
Best Medical App for Patients
Fast, reliable and informative with test and doctor’s visit notes readily accessible.
App inefficiency
The app
Is very slow and difficult to work with. Appointments are not always visible in their entirety and information is limited unless you enter dates prior to what is shown.
Is very slow and difficult to work with. Appointments are not always visible in their entirety and information is limited unless you enter dates prior to what is shown.
Great hospital
The staff (Doctors, nurses, administrative etc. ) were all extremely kind and helpful
Love it
EVERYTHING YOU DO IS POSTED ON HERE THE BEST EVER
Insurance coverage
I like the convenience of the app for registration. However, it seems to continually have issues with reflecting my correct insurance. Either it switches my secondary and primary insurances. Changed since I begin coming to MCI in 2023 period or when trying to confirm my coordination benefits it reflects the wrong insurance and won’t let me correct it even though on the app it reflects the correct insurance under insurance coverage.
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Response from developer
Hello, thank you for rating your experience with the PineApp. To better assist you, please contact us at myBaptistHealth@baptisthealth.net. Thank you.
Excelente
Buen trato y servicio profesional
PineApp Ease of Use
Not easy to use. Some sections do not permit input.
Facil
Es muy facil manejar la aplicación
Lab are not working
What happened with the app??? Is being weeks that the lab is showing an error.
