Not very user friendly
Response from developer
Thank you for taking the time to share your detailed feedback. We appreciate your perspective and understand how important it is for features to be easy to find and navigate, especially when managing conversations and connecting with members. We’re sorry to hear that the current experience has felt frustrating and time-consuming. Your suggestion for a more accessible search option is valuable, and we’ll share this feedback with our product team as we continue improving the app experience. If you need assistance locating specific features, please feel free to contact our support team, and we’ll be happy to guide you. Thank you again for helping us identify areas where we can make improvements.
Aplicativo com pessima qualidade de imagem além de tudo ser pago de recurso
Response from developer
Agradecemos seu feedback. Lamentamos que sua experiência não tenha atendido às suas expectativas. Agradecemos seus comentários sobre a qualidade da imagem e as assinaturas. Nossa equipe trabalha continuamente para aprimorar o aplicativo e proporcionar a melhor experiência possível aos nossos membros. Embora uma assinatura desbloqueie recursos premium, muitos recursos principais permanecem disponíveis para todos os usuários. Seu feedback é valioso e será compartilhado com nossa equipe para que possamos continuar aprimorando o aplicativo.
Scammers and bots only
Response from developer
Thank you for sharing your feedback. We're sorry to hear that your experience did not meet your expectations. We take reports of scammers, fake profiles, and users attempting to move conversations to external apps very seriously. Our moderation and fraud prevention systems work continuously to detect and remove accounts that violate our policies, and we encourage members to report any suspicious activity they encounter. While many members successfully make genuine connections on the platform, we understand that encountering suspicious behaviour can be disappointing. Feedback like yours helps us continue improving our detection systems and overall user experience. Thank you for taking the time to share your concerns.
worst dating app
Very Unsafe Experience — Fake Accounts, Harassment & No Proper Support
Within a short time of joining, I encountered multiple suspicious and fake-looking profiles using stolen photos, emotionally manipulative behaviour, and even abusive language from users after questioning suspicious activity. For a paid platform, the moderation and safety standards felt extremely poor.
What made the experience worse was the customer support response. Despite providing screenshots and evidence, my concerns were repeatedly answered with template responses while my refund request was dismissed simply because the membership had technically been “used.”
I understand no dating platform can guarantee every profile is genuine, but the volume of suspicious accounts and inappropriate interactions I experienced made the app feel unsafe and untrustworthy.
I would strongly advise others to be cautious before spending money on this platform. Evidence and screenshots of my experience can be provided if required.
Response from developer
Thank you for taking the time to share your feedback, and we’re truly sorry to hear about your experience. We understand how concerning it must have been to encounter profiles that felt suspicious, as well as interactions that made you feel uncomfortable. Keeping our community safe is a top priority, and we take reports of fake or abusive accounts very seriously. Our moderation team actively reviews reported profiles and removes those found to violate our guidelines. We also continuously work to improve detection and prevention of inappropriate activity on the platform. We’re sorry that our support responses did not meet your expectations regarding your concerns and refund request. Your feedback has been shared with the team as part of our ongoing efforts to improve both customer support and user safety. If you would like us to re-check any specific accounts or incidents, our support team is always available to assist.
Stupidly hard to open
Response from developer
Thank you for your feedback. We’re glad to hear that you enjoy the app once you’re able to access it, but we’re sorry about the unsettling connection issues you’ve experienced. Our team is continuously working to improve app stability and performance, including issues related to connection detection on some devices. Please ensure that you are using the latest version of the app and try restarting the app or reinstalling it to see if this helps improve connectivity. If the issue continues, we encourage you to contact our support team with details about your device and iOS version so we can investigate further. We appreciate your patience and support.
FAKE profiles, horrible app.
Horrible app - horrible company.
Grade: F
(Is there such a thing as F-
(F minus)?
Response from developer
We’re sorry to hear that your experience did not meet your expectations. We take reports of dubious profiles very seriously and continuously work to identify and remove accounts that violate our policies. While no online platform is completely immune from bad actors, our moderation and security teams actively monitor and review reported activity to help maintain a safer community. Regarding billing concerns, charges are processed according to the subscription terms agreed to at the time of purchase, and our support team is always available to review any billing questions or concerns individually. We appreciate your feedback, as it helps us continue improving both the platform and the overall user experience.
P2w???
Response from developer
We appreciate your feedback. The standard membership permits replies to messages from paying members. To enjoy unrestricted communication, our paid membership ensures you can connect with any member without limitations during your membership period.
Worst App ever
Response from developer
Thank you for sharing your concern. We’re sorry to hear that your experience with the platform did not meet your expectations, including the level of user activity, engagement, and photo quality. Please contact us via the Contact Page, and our team will review the issues and assist you further to ensure a better experience going forward. We appreciate you taking the time to share your feedback.
Waste of money
STAY FAR AWAY FROM THIS CESSPOOL
Response from developer
Your concerns matter to us, and we are committed to maintaining a safe environment. If a member is causing concern, please use the “Report Abuse” feature on their profile to alert us so we can investigate and take appropriate action. We’re sorry to hear you are experiencing issues with your account. For a quick resolution, please reach out to our support team via the Contact Us page.
什么东西这是
No stars!
Thieves
Long Distance
Response from developer
We understand this can be concerning, especially when you receive interest from outside your preferred area. Our system allows members to show interest based on their personal preferences, and these members may have found your profile matches what they are looking for. To improve your experience, you can adjust your filters to better manage unwanted messages and refine your match preferences. If you need further help, please contact our support team via the Contact Us page.
Terrible App
Response from developer
Your safety is our priority. If you encounter any behavior that raises concern, please use the “Report Abuse” feature on the member’s profile so we can investigate and take appropriate action to ensure a safe community for everyone. For further assistance, you can contact our support team via the “Contact Us” page, and we will be happy to help you with any issues or concerns.
The app doesn’t even deserve any star
Why are they not responding to my messages
Wish I could get my money back
Scam
Response from developer
We’re sorry to hear about your experience and understand your unease. Member safety and authenticity are very important to us, and we actively monitor and remove suspicious profiles .Regarding subscriptions and refunds, we follow the payment and refund policies outlined at the time of purchase. If you have concerns about charges, we encourage you to reach out to our support team directly so they can review your account and provide guidance.We appreciate your feedback, as it helps us improve the platform and member experience.
