Piraeus app User Reviews

Piraeus app
Piraeus app
Piraeus Bank S.A.

Customer Experience

Positive experience50.0% of reviews
Neutral9.1% of reviews
Negative experience40.9% of reviews

~ Based on 88 written reviews from the US App Store.

What users say

Is Piraeus app Safe?

Piraeus app appears safe based on user ratings. AppsHunter Safety Score for Piraeus app is 96/100.

This assessment is based on 3,366 user ratings, with an App Store average of 4.8/5.

Safety Analysis

94.7% of ratings point to a safe experience
2.0% of ratings suggest some concerns
3.4% of ratings point to a risky experience

~ Based on 3,366 App Store ratings for Piraeus app.

Is Piraeus app Legit?

Piraeus app appears to be a legitimate app. AppsHunter Legitimacy Score for Piraeus app is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Υπόλοιπο

Θα ήθελα το υπόλοιπο να φαίνεται μέρα από κάθε συναλλαγή.

Restrictions

I am in the USA and not able to find out what exactly they need and can use my ebanking

Verifying recipient

Your security team could not have chosen a worse way to authenticate and verify recipients.
When I need to pay someone, I don’t always know how they spell their names and in some cases I know how they spell their names in Greek but you demand that I do it in English.
Are you intentionally trying to make your customers lives difficult?
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Customer service number doesn’t answer any calls - waiting on deposit no pending no understanding!

Pending transactions in question

User unfriendly

The app lags behind competing banking apps in both performance and features, crashes frequently and the QR code scanner is unreliable.

Banking

I live in Canada and travel to Greece when I can. I thoroughly enjoy using this app for my banking needs.

Excellent service

Excellent service by Kozani’s shop.

Thank you

Thank you Piraeus Bank Atalanti for an excellent service

Mr

Πιστεύω οτι θα ηταν πιο ευκολο να βρισκει καποιος αμεσα και ευκολα τα iban των λογαριασμών, να φαινονται πι κονησεις των καθε λογαριασμών ξεχωριστα στο app και οι πληρωμες στο πανελ να φαίνονται ξεκάθαρα με εισροες και εκροες

App

Excellent app

lol

Viber security codes.

Customer from abroad

I would have to say that Piraeus Bank 24/hr customer service is exceptionally fantastic, they are very knowledgeable and helpful as I’m not good at speaking very good Greek, I’m situation was resolved and have to say this amazing lady was patient. Thank you

App

Nice easy app to use if Greek is not your first language. Somethings are sometimes difficult to find, but are always there if you look hard enough.

Para Pieraus bank

The service and the proffesionality of the worker is 5 start

O stars

If only I could put zero star

Expat on Piraeus App

Excellent service

Σύνδεση e-banking

Αν δεν ήταν τα παιδιά στο κατάστημα Άργους Ορεστικού δεν θα τα κατάφερνα!

Piraeus bank

Excellent

Comments

Great and quick with high commission!

Entitled and deeply disfunctional

The app is incapable to deliver basic functionality. The app prompts you to double authenticate at every stage, give us your email double authentication, input your password double authetication, set limits double authentication. Luckily for us the developer hasn’t made sure that messages are actually sent at every step and the “Resend pin” button is not working. So one reaches a stage where their only option is to exit and try everything from scratch again from the Log in page. This isn’t that surprising, whether I go in store or call online support this is exactly the level of deep unapologetic incompetence one will encounter entrenched in the entitled culture of this bank. Unclear why Piraeus advertises itself as an international bank when they run like a derelict digitally inept and disastrously digitised public sector organisation void of any understanding or care for basic user and customer needs. Their tech is the same as their in store or online customer service a page from the 1940s.
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