Piraeus app User Reviews

Piraeus app
Piraeus app
Piraeus Bank S.A.

What users say

Top reviews

Excellent service

Excellent service by Kozani’s shop.

Thank you

Thank you Piraeus Bank Atalanti for an excellent service

Mr

Πιστεύω οτι θα ηταν πιο ευκολο να βρισκει καποιος αμεσα και ευκολα τα iban των λογαριασμών, να φαινονται πι κονησεις των καθε λογαριασμών ξεχωριστα στο app και οι πληρωμες στο πανελ να φαίνονται ξεκάθαρα με εισροες και εκροες

App

Excellent app

lol

Viber security codes.

Customer from abroad

I would have to say that Piraeus Bank 24/hr customer service is exceptionally fantastic, they are very knowledgeable and helpful as I’m not good at speaking very good Greek, I’m situation was resolved and have to say this amazing lady was patient. Thank you

App

Nice easy app to use if Greek is not your first language. Somethings are sometimes difficult to find, but are always there if you look hard enough.

Para Pieraus bank

The service and the proffesionality of the worker is 5 start

O stars

If only I could put zero star

Expat on Piraeus App

Excellent service

Σύνδεση e-banking

Αν δεν ήταν τα παιδιά στο κατάστημα Άργους Ορεστικού δεν θα τα κατάφερνα!

Piraeus bank

Excellent

Comments

Great and quick with high commission!

Entitled and deeply disfunctional

The app is incapable to deliver basic functionality. The app prompts you to double authenticate at every stage, give us your email double authentication, input your password double authetication, set limits double authentication. Luckily for us the developer hasn’t made sure that messages are actually sent at every step and the “Resend pin” button is not working. So one reaches a stage where their only option is to exit and try everything from scratch again from the Log in page. This isn’t that surprising, whether I go in store or call online support this is exactly the level of deep unapologetic incompetence one will encounter entrenched in the entitled culture of this bank. Unclear why Piraeus advertises itself as an international bank when they run like a derelict digitally inept and disastrously digitised public sector organisation void of any understanding or care for basic user and customer needs. Their tech is the same as their in store or online customer service a page from the 1940s.
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Weird…

Not sure why when I try to send money to a recipient, (within and beyond Piraeus) for whom I have just typed the account number, the bank DOES NOT disclose the full name of the recipient. Is this because Piraeus wants customers to make mistakes and send the money anywhere? Are you serious?
But when you finalise the transfer, all the details are disclosed. Are you flipping serious???
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Σύστημα για γέλια

Λυπούμαι παρά πολύ αλλά το ηλεκτρονικό σας σύστημα με δυο λέξεις μπορεί να περιγραφεί. Η πρώτη είναι Πειραιώς. Η δεύτερη δεν λέγεται λόγω ευπρέπειας αλλά είναι ταυτόσημη με την κοινή ονομασία του οίκου ανοχής. Και επειδή για το γελοίο αυτό σύστημα και την παντελη απουσία κρυπτογράφησης και συνεπώς ασφαλείας λογαριασμών και συναλλαγών δεν ευθύνονται οι εργαζόμενοι αλλά η ηγεσία ας ενημερωθούν ότι δεν τρώμε κουτόχορτο. Ξέρουν πολύ καλά τι πρέπει να κάνουν, και όπως λέμε συνήθως «με π……s δεν βάφεις αυγά». Χρειάζονται κάποια εκατομμύρια για σοβαρά συστήματα κρυπτογράφησης και όχι αυτά που φτιάχνονται από τις τεχνικές υπηρεσίες σας.
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Waste of time when using

Many extra-pins to do an action!

An app similar to a bald guy going to the barber. Pointless.

Unreasonably complicated. Pointless otp authentications on every step. Let alone the bank charges (which have nothing to do with the app design but are part of the client journey)

Easy to use!

Easy and straight forward to pay our deposit to our supplier.

Winbank

Excellent functionality and ease of use, one of the best banking payments platforms in Europe - keep developing more functionality.

Also, as a Private Banking customer I think there is plenty of things to improve the portfolio performance analytics provided to customers.