PitPat User Reviews

Customer Experience

Positive experience28.0% of reviews
Neutral9.8% of reviews
Negative experience62.2% of reviews

~ Based on 82 written reviews from the US App Store.

Is PitPat Safe?

Not enough ratings yet to assess PitPat.

Is PitPat Legit?

PitPat appears to be a legitimate app. AppsHunter Legitimacy Score for PitPat is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Doesn’t work

I bought the activity tracker for my dog so I could make sure she was getting enough exercise without overworking her. However, after having the tracker on her for over a month, not a single activity or walk has appeared on the app, despite us regularly taking her on walks and doing different activities with her.
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Usability - tiny tweak could make huge difference

App is fine (if a little feature bloated) but if you could reverse the colours so that gray = not active like the rest of the internet it would help usability a lot.

Works well

The app works well and does what it’s supposed to do. It’s nice to be able to track my dogs’ activity, especially since one of them needs to lose weight. I really got the devices attached to this app for the GPS function. The app works fine for that as well. Any issues I’ve had so far come from the device itself not connecting; nothing to do with the app.
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Ne fonctionne plus

Le tracker ne fonctionne plus comme il le devrait suite à la dernière mise à jour. Il me signale sans cesse une batterie à 0% et je ne peux donc pas l’utiliser.

Tracker

I’ve had a PitPat since 2020 been really pleased so far but I can’t update my dog weight!

My dog freaked out and bolted

While they were out on a walk in the country side with our dog walker, one of my dogs was spooked by another passing dog. We temporarily forgot she had Pitpat on (yes we panicked!) but Pitpat directed us to her immediately within minutes! So thank you Pitpat

Terrible app

I got this through biscuit to earn more coins for walking but I’ve given up after 3 devices have failed and the app being so buggy that it works about once a week. It just freezes all the time and doesn’t allow you to connect to the device! I’ve reinstalled countless times. Avoid!

Stark verbesserungswürdig

Die Batterielaufzeit ist wirklich top. Das Gerät gibt es in vielen Farben und ist im Vergleich zu anderen Herstellern kleiner und leichter, gut für kleine Hunde.

Die GPS-Synchronisation dauert ein einige Minuten, geht dann für eine Moment und refresht meist automatisch nach nochmals einigen Minuten. Live-Tracking ist also nicht der Fall!
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Anxious dog

My parents asked me to look after their anxious dog while they're away. I live in a different city to them. I never take the tracker off her collar. I honestly don't know how she jumped the fence but she did and just ran off. It took 60 seconds for pitpat to locate her but the location was precise and in 5 minutes I was able to get her after driving to the location (luckily main road). It would've been a different kind of a week for all of us if it wasn't for pit pat. Thank you.
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Missing so much

I’d like to share this with my dog walker but I don’t want them to be able to track my dog 24/7 knowing my own location. It would be ideal to have a schedule when users are able to track so you can set work days during work hours when dog walker has my dog

Update 2.35.27

Since this update has been released we haven’t been able to track our dog. All other areas of the app are ok. This is either the app or Vodafone which by normal starters isn’t great either.

Gps

Upgraded to GPS, takes ages to connect, when it does though it lags a bit, but a usfull

Needs A Network Refresh Feature

We have two PitPats, one for each of our spaniels. You would think they would both work on the same network configuration given that they are both in the same location. But they don’t one consistently has minimal signal and drains the battery significantly more than the other. Weirdly they seem to alternate as to which one is different. They’ve been doing for ages now. The strange thing is when I reported it to the developers 8 months ago they said they were working on a way to refresh the network but clearly that hasn’t happened.
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App is awful

App regularly doesn’t load and the GPS is sketchy at best.

Terrible - if I could give zero stars I would.

I’ve had the device for 24 hours.
It’s had a full charge as is already down to 10% battery.
I went out for an hours walk where my phone had full signal. The device failed to connect to any network.
Every time I go to use the app it is slow and crashes.
If you ask to ‘find my dog’ it just says ‘connecting to satellites’ and does nothing.
Will be asking for the full refund.
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Not at all impressed so far

And my THREE star could easily become a ONE star as so far it wont snyc up. Bought it for the gps tracking but the app requires you to complete or at least opt out of a bunch of time wasting questions that are unrelated to my use but instead relate to the fitness tracker. Hey Pitpat !!! At least have enough respect for customers time to build the app in such a way that I’m not forced to answer BS questions that are totally irrelevant to my use. Feels like another one of these companies that thinks they’re oh so clever with Apple like packaging and some iconography and that should somehow make up for a pure lack of common sense.
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Amazing

Really impressed with how it collects my dog’s activity data. Super easy to set up, quick and easy account creation, and love the personal and tailored profile.

Rubbish!

I’ve bought two of these trackers for my Labradors and I’m sure they’re great but I can’t find out now I actually need to track one of them because the app is absolutely terrible! It Juson me off the site every time it almost connects, so I’ve had to delete it and reinstall it. I’ve o my had the system 2 days, at this rate it’ll be going back for a full refund 😡
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Can’t even get started

Looking after my parents dog for a week and the app won’t let me create an account or log in. Just fails or times out. No explanation. So not much use at all really when I can’t get past the first screen. Just glad it isn’t my dog and I haven’t paid for a device that doesn’t work.

Schlechtestes Tracking Tool ever

Das einzig positive an dem Tracker ist, dass die Batterie lange hält Man erhält permanent Werbung und Angebote für Leistungen und Produkte, die man nicht wirklich braucht.
Der Tracker (also auch der Hund) wird selbst nach minutenlangem Warten nicht gefunden. Auch die Wiederholfunktion ist komplett nutzlos.
Der eine Stern ist für die Batterielaufzeit und nur dafür.
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