PitPat User Reviews

Customer Experience

Positive experience27.6% of reviews
Neutral10.3% of reviews
Negative experience62.1% of reviews

~ Based on 87 written reviews from the US App Store.

What users say

Is PitPat Safe?

Not enough ratings yet to assess PitPat.

Is PitPat Legit?

PitPat appears to be a legitimate app. AppsHunter Legitimacy Score for PitPat is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Review

I love my Pitpat for my dog and what it give me the idea weight for my dog to
How much she has run and played ect it a great thing to have

Monitor upsets my dog

This little monitor attaches to my dogs collar and even though she can’t see or feel it she freaks out if it has been put on for a walk. I’ve tested several times can only assume it emits a high pitched frequency that only dogs can hear that frightens her.

Doesn’t work

I bought the activity tracker for my dog so I could make sure she was getting enough exercise without overworking her. However, after having the tracker on her for over a month, not a single activity or walk has appeared on the app, despite us regularly taking her on walks and doing different activities with her.
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Usability - tiny tweak could make huge difference

App is fine (if a little feature bloated) but if you could reverse the colours so that gray = not active like the rest of the internet it would help usability a lot.

Works well

The app works well and does what it’s supposed to do. It’s nice to be able to track my dogs’ activity, especially since one of them needs to lose weight. I really got the devices attached to this app for the GPS function. The app works fine for that as well. Any issues I’ve had so far come from the device itself not connecting; nothing to do with the app.
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Tracker

I’ve had a PitPat since 2020 been really pleased so far but I can’t update my dog weight!

Connectivity isn’t reliable

Live tracking dog isn’t good when not in a city.

Ne fonctionne plus

Le tracker ne fonctionne plus comme il le devrait suite à la dernière mise à jour. Il me signale sans cesse une batterie à 0% et je ne peux donc pas l’utiliser.

Needs updated

The app feels old and slow and needs an update in line with the iOS Liquid Glass effect.

Tracker

I’ve had a PitPat since 2020 been really pleased so far but I can’t update my dog weight!

My dog freaked out and bolted

While they were out on a walk in the country side with our dog walker, one of my dogs was spooked by another passing dog. We temporarily forgot she had Pitpat on (yes we panicked!) but Pitpat directed us to her immediately within minutes! So thank you Pitpat

Terrible app

I got this through biscuit to earn more coins for walking but I’ve given up after 3 devices have failed and the app being so buggy that it works about once a week. It just freezes all the time and doesn’t allow you to connect to the device! I’ve reinstalled countless times. Avoid!

Stark verbesserungswürdig

Die Batterielaufzeit ist wirklich top. Das Gerät gibt es in vielen Farben und ist im Vergleich zu anderen Herstellern kleiner und leichter, gut für kleine Hunde.

Die GPS-Synchronisation dauert ein einige Minuten, geht dann für eine Moment und refresht meist automatisch nach nochmals einigen Minuten. Live-Tracking ist also nicht der Fall!
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Anxious dog

My parents asked me to look after their anxious dog while they're away. I live in a different city to them. I never take the tracker off her collar. I honestly don't know how she jumped the fence but she did and just ran off. It took 60 seconds for pitpat to locate her but the location was precise and in 5 minutes I was able to get her after driving to the location (luckily main road). It would've been a different kind of a week for all of us if it wasn't for pit pat. Thank you.
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Missing so much

I’d like to share this with my dog walker but I don’t want them to be able to track my dog 24/7 knowing my own location. It would be ideal to have a schedule when users are able to track so you can set work days during work hours when dog walker has my dog

Update 2.35.27

Since this update has been released we haven’t been able to track our dog. All other areas of the app are ok. This is either the app or Vodafone which by normal starters isn’t great either.

Gps

Upgraded to GPS, takes ages to connect, when it does though it lags a bit, but a usfull

Needs A Network Refresh Feature

We have two PitPats, one for each of our spaniels. You would think they would both work on the same network configuration given that they are both in the same location. But they don’t one consistently has minimal signal and drains the battery significantly more than the other. Weirdly they seem to alternate as to which one is different. They’ve been doing for ages now. The strange thing is when I reported it to the developers 8 months ago they said they were working on a way to refresh the network but clearly that hasn’t happened.
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App is awful

App regularly doesn’t load and the GPS is sketchy at best.

Terrible - if I could give zero stars I would.

I’ve had the device for 24 hours.
It’s had a full charge as is already down to 10% battery.
I went out for an hours walk where my phone had full signal. The device failed to connect to any network.
Every time I go to use the app it is slow and crashes.
If you ask to ‘find my dog’ it just says ‘connecting to satellites’ and does nothing.
Will be asking for the full refund.
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