The app doesn’t sync
I had the animo for a year, I have changed the battery once. Since this morning the data of the app doesn’t load. It looks like I lost a year worth of my dog data. I have contacted the support but I haven’t received any answers/solutions
Don’t bother
I’m happy I didn’t pay for this tracker, simply put it doesn’t work. There is an issue with the app that doesn’t allow you to get past the initial sign up. Very frustrating.
App perfecta para seguimiento del estado de tu mascota
Buena app. Atención al cliente muy buena. Le pongo 4 estrellas porque para 5 le falta poder incluir widget en el iPhone y también poder tener la app en el Apple Watch.
Don’t waste your money
Don’t waste your money buying the hub, it’s constantly offline so doesn’t give an accurate reading of when the cats are inside. It’s constantly logging me out so the only way I know when the batteries need replacing are on the catdoor, not the hub/app. I wouldn’t have brought this expensive setup had I known it doesn’t do what it promised to do. I would suggest doing your research in finding another supplier/catdoor system.
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Update renders it useless
I've been really enjoying this product and app but the update following iOS 17.6 being released means the app is blank and shows no data. Such a fundamental thing should be checked before an update is rolled out as currently this is making the tracker a useless plastic puck on the dogs collar.
