Amazing product from an amazing company
I can’t fault the products or the company. The cat flap is so convenient and helps us to know exactly what’s happening at home when we’re not there, it helps us to monitor the cats movements through day and night and we’d be lost without it. Every single time we’ve asked for anything Sure Petcare have gone above and beyond to help. Highly recommended
⭐️⭐️⭐️⭐️⭐️
⭐️⭐️⭐️⭐️⭐️
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Software needs a little work
It sometimes does not record the times our animals come in and out accurately and sometimes it misses them entirely. Other than that we love it.
Problems since update
It appears that since the latest update I have lost the ability to update my cats location to inside/outside. Also all ways of locking and changing curfews etc. terrible service.
Cat flap connect app
The function of the cat flap is perfect but to the app developers PLEASE include a dark mode with better contrast. Pale grey writing on a bright white background is nearly impossible for ageing eyes to see.
It’s great
Great being able to know my cats are inside at night or whenever we need. We have two kittens and an older cat. The older one is allowed to go out at night though as it is what he has always been use to. Unfortunately you can’t have specific automated settings for each cat. So our best option is to have it open, then manually lock or unlock for the kittens at night and morning. We have emailed the company and they said we needed the sureflap connect hub, so we got that but that still doesn’t do the programming we require. So there is room for improvement, otherwise we have got use to our current routine
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