Disqualified for having a disability
I was disqualified from a PitPat competitive workout despite not cheating. After I challenged it, PitPat told me their system detected an 18-second period where treadmill electrical-current readings changed because I had stepped off to get water. They also confirmed they found no evidence of intentional manipulation.
I have a disability and respiratory condition, so there may be occasions where I need to pause, take water or briefly step away. My concern is that PitPat’s automated system apparently cannot reliably distinguish legitimate behaviour from cheating, yet users can still be automatically disqualified.
I have asked PitPat to remove any false-positive flag from my account and explain what safeguards are in place for both disabled and able-bodied users. I have also asked where users are informed that treadmill electrical-current data is analysed to infer whether they are physically present on the treadmill.
If you use PitPat competitions, especially prize races, be aware that other users have also reported repeated DQs in race modes while normal walking works fine.
I have a disability and respiratory condition, so there may be occasions where I need to pause, take water or briefly step away. My concern is that PitPat’s automated system apparently cannot reliably distinguish legitimate behaviour from cheating, yet users can still be automatically disqualified.
I have asked PitPat to remove any false-positive flag from my account and explain what safeguards are in place for both disabled and able-bodied users. I have also asked where users are informed that treadmill electrical-current data is analysed to infer whether they are physically present on the treadmill.
If you use PitPat competitions, especially prize races, be aware that other users have also reported repeated DQs in race modes while normal walking works fine.
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Thank you for your feedback! We will address your concerns.
I enjoy using this app for my treadmill. It gives me an incentive to workout more with its many features.
I don’t think you should be forced to use this app to run on your treadmill and track calories though. And I’m also not a fan of the AI art. Not to mention the automated feedback and product pop-ups.
I don’t think you should be forced to use this app to run on your treadmill and track calories though. And I’m also not a fan of the AI art. Not to mention the automated feedback and product pop-ups.
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Force you to Download the app
You can’t use the treadmill until you download and register on their app. Probably wouldn’t have bought it if I had known. Instantly deleting this useless app that just wants you to spend more money.
Nachricht
Bei 100 Nachrichten in einer Nacht wird die App ganz schnell vom Handy verschwind um man kann das auch nirgends einstellen nur Werbung 😩
Response from developer
Thank you for your feedback! We will address your concerns.
If I didn’t NEED this to run my treadmill I wouldn’t have it
Ads and AI and leaderboards and subscriptions and options, it connects fine to my treadmill each time and works okay so 2 stars, but it’s just got way too much going on I just want the remote
