No support doesnt connect
Some days the treadmill decides to pair to my phone but 9/10 times it will not customer support unfortunately keeps ready my messages replying once or twice then they stop assisting so idk kind of frustrated very disappointed the app needs to be more consistent with its connection
Awful
The app is cheaply made and full of adds and other junk. It is not user friendly. It’s also not accurate
Ehh it’s okay
The app has good intentions. It can be good motivation however, when I sign up for a race with a prize I’m constantly disqualified. The support team is of no help. When walking freely, I have no issues with connection or walking so it’s only when in a race.
The app is fine but don’t expect assistance if your DQ from a race. You also don’t know you’re disqualified until after you finish it too which is frustrating.
The app is fine but don’t expect assistance if your DQ from a race. You also don’t know you’re disqualified until after you finish it too which is frustrating.
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Glitchy and overloaded
I love my walking pad but this app has been nothing but trouble and a headache. First the minor issue: the interface is awful in terms of intuitive navigation. It’s so junky and app information overload regardless of where you are in the app. The major issue: SAFETY! Using the app for Free Walk is a joke when the Smart Pace feature continually engages without user input. Want to walk at a pace you set? Not with this app. Beware and be watchful.
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Good product, weird app
The walking treadmill works well but I’m using this while I work. I don’t need all these weird options in the app. And I certainly don’t need it to speak to me. I’m not sure the app is relevant for the average customer using it. It has to be fast and simple to use and understand.
