PitPat User Reviews

Customer Experience

Positive experience30.1% of reviews
Neutral7.3% of reviews
Negative experience62.6% of reviews

~ Based on 495 written reviews from the US App Store.

What users say

Is PitPat Safe?

PitPat has mixed safety signals based on user ratings. AppsHunter Safety Score for PitPat is 56/100.

This assessment is based on 828 user ratings, with an App Store average of 2.8/5.

Safety Analysis

40.0% of ratings point to a safe experience
5.9% of ratings suggest some concerns
54.1% of ratings point to a risky experience

~ Based on 828 App Store ratings for PitPat.

Is PitPat Legit?

PitPat appears to be a legitimate app. AppsHunter Legitimacy Score for PitPat is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Stupid idea

This is the dumbest idea I’ve seen. I just want to use my treadmill in peace whenever I want to. Instead, I have to download the dumb app to be able to use my treadmill and for whatever reason, PitPat automatically connects me to someone else’s microphone so I can hear them working out. Why on earth would I ever want to hear that. The app doesn’t even work well either, my treadmill won’t even start even though it says it’s connected. What a frustrating experience and a waste of time.
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bad

the absolute worst app ever, GET RID OF THAT AI COACH VOICE THING NO ONE WANTS A TREADMILL THAT TALKS TO U I JUST WANT TO WALK

This App is an AI Mess

I installed the app in order to get the treadmill to begin working. The app design is terrible and you cannot opt out of the AI. The app is too busy and oh-so-unnecessary. I deleted it as soon as I could after connecting Bluetooth.

Do better, yall. This looks like an app designed to entertain children.
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Can't get past welcome tutorial

App is currently unusable because the next button on the welcome tutorial is offscreen. Not sure how I'm going to turn on my treadmill now.

Nobody asked for a WiFi connected treadmill

Why in gods name did you make me download this app to walk at my home office? It assaults you with nonsense features, unnecessary tutorials, and some gimmick about an extended warranty if you input information they already have. Just make the warranty the warranty. I would pay MORE money for a walking pad that had no association with this overengineered piece of garbage app.
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Absolutely NO JUST NO

Come on guys! I know there are ppl around the world at all hours but some how, though I’m in zero groups or have connections to ANYONE on the app, I was getting a mass group chat bombardment about running and who needed recovery and their vitamin intake IN THE MIDDLE OF THE NIGHT. Over n over n OVER until I, half awake, scrambled to uninstall just to get some damn sleep! There is ZERO reason those conversations should be pushed to me. Least of all in the MIDDLE OF THE NIGHT!!!!!
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JUST WANT TO USE MY TREADMILL

I don’t want to sign ip for an app. I don’t want to connect my treadmill to wifi. I don’t want an AI assistant, or a monthly subscription, or any of this other junk. I just want to use the Treadmill I already paid for. What BS.

Recent update

Recent update has made my walking pad very frustrating to use. Changing the speed of the pad is now clunky due to app redesign, forcing game like features instead of acting like a simple remote control for walking pad.

Swindlers

Bought walking pad which needed the app. App reports warranty still active yet they refuse to help. Terrible customer service!

dumbest AI ever

How complicated and unhelpful. first review ever just to say they insist on taking over control of the speed.
Update: btw if you turn off bluetooth youll get a notice every minute that pitpat needs bluetooth. completely not using the app and getting hundreds of alerts.

So dumb

Don’t use this app- it’s so dumb. Every time I walk on it during work (I purchased to put her my desk) after I’m done the app says it detects cheating and invalidates my session. I’m certainly not cheating and walking on the treadmill the whole time.

Login no longer works

The app is telling me to Agee to a terms and policy but there is no link for this terms and policy. The app is therefore a dead app and I can’t use it. I am deleting the app.

Junk

The treadmill, although early days, appears to work well. This software on the other hand is in my humble opinion an absolute pile of junk! Buy a plan, work with others, buy more products etc etc. I stick with the software I have.

Just a big F-U for the forced download

All I wanted to do was turn on the walking pad (Deer run Q2). But the pad will only operate after you’ve been forced to download this app and create an account.

Courses (Trainings)

I’m using PitPat version 4.20.0 on iPhone. I love the guided Course library (Running, Walking, Stretch, Muscle, etc.), but I can only access it after starting and ending a workout, then tapping “Go to stretch.” Could you please add a Courses or Training button on the Home screen so users can browse workouts without starting a run? Thank you!
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Just a big F-U for the forced download

All I wanted to do was turn on the walking pad.

dumbest AI ever

How complicated and unhelpful. first review ever just to say they insist on taking over control of the speed.

Why are you forcing the AI voice coach and smart pace?

After spending quite a bit of time trying to find a way to disable voice coach and smart pace I couldn’t find any setting to turn them off. I like those features but there are times when I simply don’t want that guidance. More importantly even after disabling them during a workout smart pace is still reactivated on his own. for example I was running at 2.2 km/h and after a couple of minutes, it automatically reduced my speed to 1.1 km/h which was really frustrating. Please add a clear option to permanently enable or disable this feature, maybe within the setting area, giving userr control over voice coach and smart pace would make the app much better.
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Awful behavior on PC

There was no way to turn off the notifications while my phone was charging on my laptop. I deleted the app. Dumb behavior. Have a good day and good luck to all of you with your workout goals. This wasn’t for me.

AI slop

I had to download and sign up for this awful app to use the treadmill I bought, which was not a fact that was made obvious when I purchased it. It forces you to download the pit pat app and sign up for an account to activate your warranty, which in turn activates the walking pad of the treadmill. Super predatory and the app just seems like a bunch of AI slop and wants to connect with all of your personal information. They say you can call the 800 number if you don’t have a mobile device but they still make you give away personal info to use your treadmill. I just can’t find anything useful in this app and the counts it gives do not actually seem accurate.
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