Okay but customisation is awful
I decided I fancied a Hawaiian but with spicy chicken instead of ham and then add balsamic drizzle. Haven't tried it yet. But it illustrates the customisation issues.
If you go through all the 'large from £9.99' options and do the customisation, there are 2 at £11.99 that need 4 removals and 2 additions. Then there are 7 that work out at £13.79, 1 at £13.99 and the simplest at £15.79. Why! Obviously people will choose one of the simpler options and end up paying more. I can get my choice at £11.99 but it makes it much more difficult for the store to follow, if I make it easier for them, I pay up to £3.80 more.
You also have to be very careful when adding your 'free' rewards. If you are using any other voucher it can dramatically increase the price. Check carefully before you order. Some of the deals are fine, some aren't. I had one that was about £23, I added the 'free' garlic bread (normally £5.99) and the price jumped to £46 as the 'two for £21' offer was removed.
The app can take a while to get into, first few times it never managed it though the android version did (but still slow) I assume the speed is down to their website. Other than that it is very good. Works well, all the issues are with the backend really.
The pizza is great and it reheats nicely in an airfryer (150 for 7 minutes is about right) so I can use the deals to get a sensible price and not waste anything.
Maybe add a notes field for the order so I could say 'it's basically a hawaiian but add balsamic and swap the ham for spicy chicken' then they don't have to mess about. Also a way to delete the entire basket would be good, I removed all the items and now have an empty basket at £2.49 (the delivery charge for getting nothing!). I know it's silly but it speaks to a lack of proper testing.
If you go through all the 'large from £9.99' options and do the customisation, there are 2 at £11.99 that need 4 removals and 2 additions. Then there are 7 that work out at £13.79, 1 at £13.99 and the simplest at £15.79. Why! Obviously people will choose one of the simpler options and end up paying more. I can get my choice at £11.99 but it makes it much more difficult for the store to follow, if I make it easier for them, I pay up to £3.80 more.
You also have to be very careful when adding your 'free' rewards. If you are using any other voucher it can dramatically increase the price. Check carefully before you order. Some of the deals are fine, some aren't. I had one that was about £23, I added the 'free' garlic bread (normally £5.99) and the price jumped to £46 as the 'two for £21' offer was removed.
The app can take a while to get into, first few times it never managed it though the android version did (but still slow) I assume the speed is down to their website. Other than that it is very good. Works well, all the issues are with the backend really.
The pizza is great and it reheats nicely in an airfryer (150 for 7 minutes is about right) so I can use the deals to get a sensible price and not waste anything.
Maybe add a notes field for the order so I could say 'it's basically a hawaiian but add balsamic and swap the ham for spicy chicken' then they don't have to mess about. Also a way to delete the entire basket would be good, I removed all the items and now have an empty basket at £2.49 (the delivery charge for getting nothing!). I know it's silly but it speaks to a lack of proper testing.
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Tasty pizza, good app
Fast delivery and hot pizza, something that can’t be said for for other apps. Good deals most of the days. App is straightforward to use and works well, never had an issue with it!
Amazing
Very good pizza the best ever
Worst food ordering app
No accountability between the store and the app. Do not use this app to order from Pizza Hut. It’s practically a con
Delivery not available
When I try to order on the app it says there’s no restaurant within 20 miles even though I checked on a different delivery app to make sure
