Yikes
From bad to worse. That’s really the only way to describe this update. Somehow, the new version manages to be even more confusing than the last one, which is honestly impressive given how poor the UI already was. The navigation is so unintuitive that you practically need a map and a compass just to find your way around.
That said, I have to give credit where it’s due: the app now saves your cart when you inevitably misinterpret the layout and back out of the wrong screen. It’s not exactly progress, but at least it spares you from starting over completely after the app has already wasted your time.
Overall, this update feels like a masterclass in how to deliver terrible results with a single redeeming feature thrown in. Stars?
That said, I have to give credit where it’s due: the app now saves your cart when you inevitably misinterpret the layout and back out of the wrong screen. It’s not exactly progress, but at least it spares you from starting over completely after the app has already wasted your time.
Overall, this update feels like a masterclass in how to deliver terrible results with a single redeeming feature thrown in. Stars?
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not good
this app used to be good but something happened. i’ve removed and added back with no success. when selecting toppings it forces option you didn’t select and causes you to do everything twice to get it right. the title bar intersects half the screen. it’s just a bad update or poor maintenance. i despise using it. also there is no option to freeform instructions like “do not cut”
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App needs serious help
Love Pizza Luce. The UI with their app to make a simple order is terrible and impossible quite frankly.
Doesn’t work on safari
For anyone on an apple phone this app will not work since it’s a webview app and iPhones use safari for this type of app and the css is broken for safari. I am forced to order using chrome web app on my phone instead of using the app which would be much more convenient. It has been this way for many months I was hoping a simple css fix would have been fixed by now. Basically the header floats when it shouldn’t and the bottom buttons get hidden so its not possible to order on safari.
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Unable to find the ‘add to cart’ option
Worst design ever. Why not make it simple for everyone and put a simple button to click for add to cart than the floating button. I selected my pizza and toppings and changed but couldn’t find ‘add to cart’ I tried in both iPhone and Android and it was not there. I tried on the laptop and it floats. Fire your product manager and VP of product for poor customer experience and usability. Build better app and website for ordering and make customer job easier
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