PlainsCapital Mobile Banking User Reviews

What users say

Top reviews

Best bank

They have zelle to send money more easily

Capitol BankApp

The only complaint that I have is that the app only allowed me to deposit in my savings account. I did not see an option. Other than that, making an online deposit is very quick and easy.

PCB Mobile

So easy to conduct business in the comfort of my home.

Don’t waste your time

App is absolute garbage and customer service is rude af! If you want to bank local, choose Alliance CU. My fiance and I opened a joint acct at plains so it would be neutral and not at any of the places that we already bank, the woman who helped us open. The account was great however, the app is horrible, you can’t do anything without having to go through the browser instead of the app and the customer service at their 800 number was incredibly rude and just kept asking the same question repeatedly, even though it had already been answered multiple times. I definitely don’t recommend and my fiancé and I will be moving this account already.
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Frustrated

Face ID login does not work and I have to put my password every time I log into the app.

ABSOLUTELY THE BEST BY FAR!

The best app to use! No issues at all and ALWAYS ACCURATE! Thanks!

Never works

This is probably one of the worsts app I’ve ever dealt with. I login, enable Face ID or passcode and then it rejects the login when I try again and I have to once again login, type my number and verify and the loop continues.

I don’t have this issue with any other financial institution. Worst app ever designed.
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Awesome App

It is awesome to be able to see your balances and move money around where you need it even when your bank is closed. Thank you PlainsCapital Bank.

EZ

So convenient and easy to use for an 80 year old lady!! FANTASTIC

App won’t stay open

After the last update, my PCB app doesn’t work on my iPad. It works on my iPhone but not my iPad. Very inconvenient. I’ve tried everything. Deleted it and reinstalled. Called Apple support and he couldn’t tell me what was wrong.

PCB local and travelers

Great bank to join and has always been great customer service!

Transfer

Easy transfer!!!

Awesome staff and service!!!

Thank you for at least 10 years of experienced people!

Brownsville Morrison Branch

Tellers at the Morrison Branch are always courteous and helpful. Absolutely amazing service especially from the Teller Supervisor. Thank you for your great service.

Best Bank ever!!!

Been here since 2000 and the people are still
as hometown as ever and have always been there when I needed them!! Can you love your bank? Yes! Yes you can!

Banking

Great service

Plains Capital Bankk

It is a pleasure working with your bank and doing business. It’s so easy now to deposit checks and withdraw funds from bank ! God Bless and keep up the good work.

Banking

Easy and convenient

Easy. Convenient.

Definitely more convenient to take a photo than driving to a bank for a deposit And the app is easy to use.

Login issue

Can’t login with Face ID