PlantSnap User Reviews

Customer Experience

Positive experience43.4% of reviews
Neutral7.6% of reviews
Negative experience49.0% of reviews

~ Based on 1,310 written reviews from the US App Store.

What users say

Is PlantSnap Safe?

PlantSnap - Plant Scanner appears safe based on user ratings. AppsHunter Safety Score for PlantSnap is 92/100.

This assessment is based on 68,148 user ratings, with an App Store average of 4.6/5.

Safety Analysis

89.5% of ratings point to a safe experience
5.0% of ratings suggest some concerns
5.5% of ratings point to a risky experience

~ Based on 68,148 App Store ratings for PlantSnap.

Is PlantSnap Legit?

PlantSnap - Plant Scanner appears to be a legitimate app. AppsHunter Legitimacy Score for PlantSnap is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Disappointed

I’m 100% sure that I bought a lifetime purchase of this some years ago but couldn’t find any record of it and upon contacting support I never heard anything back. So in the end I concluded I must’ve not bought it (although I am confident I did). Either way in the end after getting nowhere with support, I eventually purchased the lifetime option. Upon launching the app I now see there’s a new feature which I don’t have access to because it’s locked behind yet another new tier of paid subscription. So even though I have purchased lifetime access there are now features that I cannot use unless I pay more again. On principle alone, I will be switching to another app.
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Response from developer

Thank you for your review. We’re sorry for the trouble and appreciate your feedback. Please contact us at support@plantsnap.net so we can look into this further.

We shouldn’t pay

Pretty good. We only get a few free pics and then we have to pay

Tradescantia sillamontana

Córdoba, Argentina, invierno

Too many ads and ai slop

Was great now infinite pop ups and ai over saturated slop

Capture button now worse

When you go to capture a photo the app now makes you select between snapping a photo and using flora live each and every time which is a bad design and extremely annoying for the user. The less taps it takes to perform basic, repetitive app functions the better.

Great!

Great work!!

Newbie details on plant care

It’s my desire to fill my house with wonderful green plants but have died because of my lack of knowledge. Plant snap has cured all that only an occasional slip up. But now I am advising my neighbor with what plants need. Wonderful-easy to use- and easy to understand recommendations for my specific plant. I love PLANTSNAP
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Don’t Waste Your Money

I have used this app in the past and it was fantastic. Tried it again today and whatever AI technology they’re now using is terrible. It failed to identify most of the plants I was trying to identify.

Response from developer

Thank you for your feedback. We’re sorry the identification was not accurate. PlantSnap is always learning and improving. For the best results, please make sure photos are clear and well lit. If you’d like further help, feel free to contact us at support@plantsnap.net.

Can't identify anything

I had this years ago , now I got a subscription, it can't identify a thing . Flora is over helpful . She's made me literally rip up my garden bed said it won't work .
Then I see there's a PRO version for $299.

No AI please!

I had this app before they added AI. It was great and doesn’t need AI. 😩

Not what I had hoped for

I am looking for an app where I can add all the plants in my garden, and add in the details that I want about care, flowering time etc. I also wanted to be able to record photos occasionally so that I can see how a plant looks at different times of year, or log comments about the progress.
The app seems to work well on the logging side, which is what made me get it. However I am disappointed in the fact that once I have added my plants they just appear in a list in the order they were added. I cannot re-sort at all, or even search for a particular plant so this will make logging anything virtually impossible. As such, it makes the app pretty useless to me& so I will have to continue my search for something that meets my needs
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Response from developer

Thank you for your feedback. We’re glad to hear you like the logging features, and we’re sorry the current organization options don’t meet your needs. We understand how important sorting and searching are for managing a garden collection, and we appreciate you sharing this with us. Please feel free to contact us at support@plantsnap.net if you’d like to share more details.

Not working

Never gets to actually identify a plant. Picture disappears and screen goes all white !!!

Not free

Not free

PlantSnap

I love this app and it is really helpful! My only fault that I have with it is that it is always advertising and it only allows a few snaps per day without a subscription

Absolute rubbish

Bought it half price. Worst purchase ever. Apart from something obvious like a lavender in full bloom it couldn’t recognise any plant I showed it whether indoor or outdoor, in bloom or not. Save your money. £20 quid down the drain. Cancelled the renewal already. Utter waste of time

Great app.

Thank you so much for developing this app! My garden flourishes every day. There is so much information available that I use it daily. 🩷

Bilgi

Ben size ömür boyu abonelik yapmıştım,devam ediyor mu

Great flowers

Thank you app today

Identificatie

Van de 7 foto’s werd er maar 1 plant juist herkend !

Terrible

PlantSnap couldn’t identify a single plant out of 15 that I tried.
Avoid wasting your money on this useless app.

Response from developer

We’re sorry to hear about your experience. Accuracy can vary depending on photo quality and plant species. We are continuously improving our database and AI model. Please reach out to support@plantsnap.net so we can assist you directly.