PayPal payment is broken
Unable to add money to the wallet through PayPal. After logging in, the uI is blank and unable to proceed
Works Well
Once the app is setup, it’s painless to scan the QR code on the charger to begin charging. My suggestions would be to have some instructions on the charger as to which app you should install. Additionally, using PayPal and forcing customers to pay the PayPal fees is a little cumbersome. Why not raise charging prices slightly to cover credit card fees and then offer an automatic reload function with a saved credit card?
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Can’t use
This is the worst charging system. Took my money but never useable.
Wallet fees
The only way to add money to your wallet is through PayPal and they charge 2.9%.
Not reliable
I have been using plugzio for a while as it has been installed in our apartment by strata. Unfortunately it is a flawed app.
1. It is hard to refill your account and it cannot directly process your credit card. Every time I have to put my credit info from scratch, then it goes through paypal and charges 6 percent transaction fee which is pretty steep.
2. Then they have a very weird payment model, they charge you for whatever time the car is plugged no matter how much you charge. Their plug gave me 0 kwh in 3 hours and still they charged me. The same if you let your car stay a little bit over they would charge you and wont automatically stop when charging is done.
1. It is hard to refill your account and it cannot directly process your credit card. Every time I have to put my credit info from scratch, then it goes through paypal and charges 6 percent transaction fee which is pretty steep.
2. Then they have a very weird payment model, they charge you for whatever time the car is plugged no matter how much you charge. Their plug gave me 0 kwh in 3 hours and still they charged me. The same if you let your car stay a little bit over they would charge you and wont automatically stop when charging is done.
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Plugzio App
Absolutely love the Plugzio electric car charger! Easy to install, user-friendly, and perfect for multi-unit properties. Highly recommend it for anyone looking to enhance their EV charging options!
Nice Features
I like the features and the fact that I can see all of my usage data in detail is really helpful specially if you’re living in a multifamily complex.
Amazing!
Using it everyday smooth and easy to use!
App refreshes on switching apps
It is very annoying that the app refreshes every you switch apps.
The worst app and charging setting
The worst app and charging setting
Terrible experience
Plugzio charging stations I tried to use had poorly made nozzles that got stuck in charging port. We tried multiple station that showed green lights but registered as out of service. One day after many attempts we were able to get a current. The next day, using same stations & same technique, we couldn’t get any to work. But of course they kept our “top-up” money.
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Something is wrong
For some reason, more action than scanning a QR code, and paying with Apple Pay, is required to use the charger.
Constant need to sign in annoying
Please stop making me sign in to the app repeatedly or integrate FaceID. I don’t recall this being an issue before the last update. Would also be nice if when you give permission for the app to use the camera once the permission persists rather than having to do it every time.
