bad ux in app, bad ux in bank
would not suggest banking with Taiwan Bank
希望有新增顯示通知
不管是扣款或者入帳,都希望能有跳出即使通知顯示。
ㄕㄚ ㄧㄢ ㄅ
更新之後無法登入
登入問題
App登入後無法顯示 但一直收到成功登入的通知
無法轉帳
在國外 使用台幣轉帳(立即) 一直顯示請輸入未來時間錯誤碼 因為無法轉 所以重試多次 被鎖住後卻也沒顯示錯誤訊息 後來使用臺灣銀行app才發現有驗證碼多達五次未使用被鎖30分鐘這個錯誤
建議發佈app可以多做測試 不然畫面好看連基本功能都做不好其實乾脆沿用舊的:)
建議發佈app可以多做測試 不然畫面好看連基本功能都做不好其實乾脆沿用舊的:)
Response from developer
親愛的客戶您好:APP因時區關係導致轉帳問題情形,已在改善中,請您先使用網頁版網銀(https://ebank.bot.com.tw ) 操作,造成不便之處敬請見諒。 臺灣銀行 敬啟
Much better than the previous app
Looks and used like a real app for online banking now. Great! Thank you!
Response from developer
親愛的客戶您好:感謝您的支持。臺灣銀行 敬啟
Poor UI & FIDO Application process
Very difficult to use due to very noisy UI. Specifically, FIDO application process is confusing as new E-mail setup is required; but setting new E-mail will direct to FIDO application (a loop). No idea what to do.
Response from developer
Dear Customer Please use PC with your ATM card and smart Card Reader,login our Internet banking (https://ebank.bot.com.tw/) - User information/ user settings- User information inquiry/ change- Change E-mail, or go to the bank branch to handle email changes. Best Regards Bank of Taiwan
