Disappointed!!!!
Can’t edit the workouts, or change intensity levels
The same workout repeats every 28 days
I’m sick and tired of it
😤😤😤🤯🤯😡😡😡🤬🤬
Want a refund of the subscription fee
Response from developer
We're truly sorry to hear that your experience has been so frustrating. We sincerely apologize that the workouts and customization options didn't meet your expectations. Your feedback about workout editing, intensity levels, and repetitive workout plans is very valuable, and we'll share it with our product team as we continue improving the app. We'd also like the opportunity to better understand your experience and see how we can help. Please contact us through the in-app support We appreciate your feedback and hope to provide you with a much better experience in the future.
Exercise
Response from developer
Thank you for your feedback and support! We’re happy to hear that you’re finding value in Plus Fit. We understand there are still areas to improve, and we’re actively working on them to make the app even more helpful and seamless.
Dr
Response from developer
Thanks for your review! At Plus Fit, our team is dedicated to building a polished and reliable tool for your health journey. To keep the app evolving with new features and maintaining a high-quality experience, we’ve adopted a sustainable model. We truly appreciate your understanding and support.
I’m So Ready!!
Good app
Clip stops during work out
Response from developer
Thank you for your feedback, and we’re really sorry for the experience you had while using the workouts. For this issue, could you please first check your network connection? If possible, try switching between Wi-Fi and mobile data to see if the issue improves, as unstable connectivity may cause the video to stop or restart.Meanwhile, our development team is already urgently investigating and working on a fix to improve playback stability. We truly appreciate your support and patience.
Free?
Response from developer
Thank you for sharing your thoughts with us. At Plus Fit, we strive to create a seamless and high-quality experience through continuous improvements and ongoing maintenance. While some features require a subscription, we are committed to making every detail worth your investment. We hope you can feel the care and effort we’ve put into the app.
Sad
Response from developer
Hi there, we’re so sorry for the subscription access issue! To help resolve this quickly, could you please send us an email at [plusfit.service@hkfreepoint.com] with your Apple ID/transaction ID (found in your App Store purchase history)? We’ll verify your subscription and restore your access right away. Thank you for your patience!
Plan planning
Well thought out. It makes the process seem doable
Response from developer
Thanks for your feedback! We’re glad the steps in the program helped make the process feel clear and achievable. We’ll keep working to improve the experience—thank you for supporting us!
Issues with app
Response from developer
Hi there, we’re so sorry for the subscription access issue! To help resolve this quickly, could you please send us an email at [plusfit.service@hkfreepoint.com] with your Apple ID/transaction ID (found in your App Store purchase history)? We’ll verify your subscription and restore your access right away. Thank you for your patience!
