PlusPay User Reviews

Customer Experience

Positive experience30.0% of reviews
Neutral0.0% of reviews
Negative experience70.0% of reviews

~ Based on 20 written reviews from the US App Store.

Is PlusPay Safe?

Not enough ratings yet to assess PlusPay.

Is PlusPay Legit?

PlusPay-Corporate Expense app appears to be a legitimate app. AppsHunter Legitimacy Score for PlusPay is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

No more coupons

Dont see any coupons anymore. Its like that for months. That was the usp using this app, which they have removed

Response from developer

Hi, we are sorry to hear that your recent visit did not meet your expectations. Rest assured, we are reachable via email at hello@myfave.com, and you can share with us in detail so that the team can better understand your concerns. We look forward to hearing from you. Thank you.

Technical error not resolved for several weeks now

This was a very beneficial app to purchase gift cards of several brands. But of late, due to some technical error, I am unable to purchase any of the brand gift cards.
It throws up a message stating ‘ we are facing issues with the app and pls try again later’. This has been the status for more than several weeks now.

I have emailed their customer care several times but all in vain.

No point of this app now when their core business is only not working.
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Response from developer

This is definitely not the experience we want you to have, Bhaaruuj. Please share your contact details along with the Order No. at care@myfave.in and we'll look into it.

Not able to set up UPI

Also complained using email about same and they replied that executive will call you but no call received. Been 3 days already.

Unable to set UPI

I’m unable to set UPI, already raised query 3 times, and everytime they sent mail claiming that we will call you, but I never got any call from customer executive. Very very poor customer service, no any helpline number, customer support chat is not really supportive.

Without setting UPI, I can’t even get cashback in my account.
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Response from developer

We regret the inconvenience you experienced with our customer care, Ujjval. We've noted your feedback and are working to deliver to your expectations. In the meantime, request you to please share your details at escalations.support@pinelabs.com to address your concerns on priority.

No option for zero star rating

I spent 9k in gift cards and I am unable to redeem it now. When I try to login to customer support portal. It says that I cannot authorise that page.

Response from developer

Hi Mohit, this isn't the experience we want you to have. Kindly share your details at care@myfave.in. We will check and get back to you on this.

Good app

I have saved a lot by using this app. Working perfectly on ios too

Response from developer

Hi, we are overwhelmed with your review! Such reviews motivate us to work harder :)

Amazing app

Best app to save money and get cashbacks. You can also use gift cards and Pay to any merchant via UPI

Response from developer

Hello Aman, we are overwhelmed with your review! Such reviews motivate us to work harder :)

Worst customer care experience

This app have worst customer service which focus on closing tickets without resolving the issues. I am not able to setup upi from many days and they didn’t helped and other payment options are not available

Response from developer

We regret to inform you that UPI registration on the Fave iOS app has been temporarily paused due to ongoing technical architecture adjustments. However, be assured that we are diligently working on it and shall sort it out at the earliest.

Stupid app

I could never register the upi, always saying that under maintenance. What’s the point of this app?
Waste of time and phone space

Response from developer

We regret to inform you that UPI registration on the Fave iOS app has been temporarily paused due to ongoing technical architecture adjustments. However, be assured that we are diligently working on it and shall sort it out at the earliest.

Great discounts!! But..

The discounts are great and the app interface is super cool but the only problem is it doesn’t have a search option. Everytime when you’re trying to buy a voucher you need to scroll through all the listed merchandise and it’s really annoying. It would be great if the developers add a search option to it.
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Response from developer

Hello Kamal, we appreciate you taking the time out for making a valuable suggestion to us. We shall share it with our relevant team. Thank you!

It shows only maintenance issue such a bad experience

Look into it, i am not able to add my account thats such disgusting thing

Response from developer

Hi Sayyam, apologies for the inconvenience caused. We regret to inform you that UPI registration on the Fave iOS app has been temporarily paused due to ongoing technical architecture adjustments. However, be assured that we are diligently working on it and shall sort it out at the earliest.

Unable to add bank account

SMS not being sent due to a network error…However, I’m in a good network area

Response from developer

Hi, we'd like to understand the issue and help you with it. Kindly share your contact details, network service provider info and your location at care@myfave.in. We will check and get back to you on this.

Simple and easy

Super easy payment

Response from developer

Hi Jitendra, thank you for your 5-star rating.

Easy to use but got failure every time .

I did two transactions but both are failed and money deducted. I got my money after 4-5 hour from the customer shop in cash.

I was thinking that if i was travelling any where then how would get my money return.

Improve your system

Response from developer

Hi Dinny, apologies for the inconvenience caused. We'd like to understand the issue and help you with it. Kindly share your contact details and the exact issue with screenshot (if possible) with us at care@myfave.in. We will check and get back to you on this.

Not getting verified

Hi... I'm trying to make payment but I'm adding my upi bank it's sending an sms after flash message/class zero message appears on the screen and when i tap on dismiss then again your app redirecting me to the verification screen

World no 1 trash payment app

My money transferred is written failed in the app but from my bank app it is saying successful and there is no single way to raise a dispute 👎🏿👎🏿👎🏿👎🏿👎🏿👎🏿👎🏿👎🏿 lost my hard working money just for their poor development + i cant make payment while im using my esim. Trash app wish i could give 0 star
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Fake app Cheating customers and Defaming customers

This Fave app is cheating customers and making false allegation like if use more than 2 transaction in day in same store they treat it suspicious transactions and hold the customers in blacklist 🥹🥹
This is called degrading customers🥲🥲
Plz Don’t use this app
don’t defame your self by just using this app
Customer service staff also very Rude and degrading customers if we send email also not responding with proper answer?
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Great App now in India

So easy to pay and earn cashback

Account not linked issue

When ever i add my bank account its says you don’t have a sim card but i have esim card

Convenient app for UPI transactions

Very easy app for transactions and Cash Back