No more coupons
Response from developer
Hi, we are sorry to hear that your recent visit did not meet your expectations. Rest assured, we are reachable via email at hello@myfave.com, and you can share with us in detail so that the team can better understand your concerns. We look forward to hearing from you. Thank you.
Technical error not resolved for several weeks now
It throws up a message stating ‘ we are facing issues with the app and pls try again later’. This has been the status for more than several weeks now.
I have emailed their customer care several times but all in vain.
No point of this app now when their core business is only not working.
Response from developer
This is definitely not the experience we want you to have, Bhaaruuj. Please share your contact details along with the Order No. at care@myfave.in and we'll look into it.
Not able to set up UPI
Unable to set UPI
Without setting UPI, I can’t even get cashback in my account.
Response from developer
We regret the inconvenience you experienced with our customer care, Ujjval. We've noted your feedback and are working to deliver to your expectations. In the meantime, request you to please share your details at escalations.support@pinelabs.com to address your concerns on priority.
No option for zero star rating
Response from developer
Hi Mohit, this isn't the experience we want you to have. Kindly share your details at care@myfave.in. We will check and get back to you on this.
Good app
Response from developer
Hi, we are overwhelmed with your review! Such reviews motivate us to work harder :)
Amazing app
Response from developer
Hello Aman, we are overwhelmed with your review! Such reviews motivate us to work harder :)
Worst customer care experience
Response from developer
We regret to inform you that UPI registration on the Fave iOS app has been temporarily paused due to ongoing technical architecture adjustments. However, be assured that we are diligently working on it and shall sort it out at the earliest.
Stupid app
Waste of time and phone space
Response from developer
We regret to inform you that UPI registration on the Fave iOS app has been temporarily paused due to ongoing technical architecture adjustments. However, be assured that we are diligently working on it and shall sort it out at the earliest.
Great discounts!! But..
Response from developer
Hello Kamal, we appreciate you taking the time out for making a valuable suggestion to us. We shall share it with our relevant team. Thank you!
It shows only maintenance issue such a bad experience
Response from developer
Hi Sayyam, apologies for the inconvenience caused. We regret to inform you that UPI registration on the Fave iOS app has been temporarily paused due to ongoing technical architecture adjustments. However, be assured that we are diligently working on it and shall sort it out at the earliest.
Unable to add bank account
Response from developer
Hi, we'd like to understand the issue and help you with it. Kindly share your contact details, network service provider info and your location at care@myfave.in. We will check and get back to you on this.
Simple and easy
Response from developer
Hi Jitendra, thank you for your 5-star rating.
Easy to use but got failure every time .
I was thinking that if i was travelling any where then how would get my money return.
Improve your system
Response from developer
Hi Dinny, apologies for the inconvenience caused. We'd like to understand the issue and help you with it. Kindly share your contact details and the exact issue with screenshot (if possible) with us at care@myfave.in. We will check and get back to you on this.
Not getting verified
World no 1 trash payment app
Fake app Cheating customers and Defaming customers
This is called degrading customers🥲🥲
Plz Don’t use this app
don’t defame your self by just using this app
Customer service staff also very Rude and degrading customers if we send email also not responding with proper answer?
