No more coupons
Response from developer
Hi, we are sorry to hear that your recent visit did not meet your expectations. Rest assured, we are reachable via email at hello@myfave.com, and you can share with us in detail so that the team can better understand your concerns. We look forward to hearing from you. Thank you.
Technical error not resolved for several weeks now
It throws up a message stating ‘ we are facing issues with the app and pls try again later’. This has been the status for more than several weeks now.
I have emailed their customer care several times but all in vain.
No point of this app now when their core business is only not working.
Response from developer
This is definitely not the experience we want you to have, Bhaaruuj. Please share your contact details along with the Order No. at care@myfave.in and we'll look into it.
Not able to set up UPI
Unable to set UPI
Without setting UPI, I can’t even get cashback in my account.
Response from developer
We regret the inconvenience you experienced with our customer care, Ujjval. We've noted your feedback and are working to deliver to your expectations. In the meantime, request you to please share your details at escalations.support@pinelabs.com to address your concerns on priority.
No option for zero star rating
Response from developer
Hi Mohit, this isn't the experience we want you to have. Kindly share your details at care@myfave.in. We will check and get back to you on this.
