IOS BUG ISSUES
It’s been over a week and I can’t do anything on the app. Noticed it after the last update. I’m allowed to log onto the app, but I cannot move slides or switch tabs. It’s been bugging. You can’t move from Wallet to portfolio or any other parts of the app.
Bug
There is a bug on the iOS app. It opens up; shows something with settings and loose control.
Inability to swap funds in my Naira wallet to dollars.
For more than a week now, I’ve been unable to swap funds in my Naira wallet to dollars. I have reached out to customer support and it’s still the same. It’s very frustrating.
Scam scam scam
This app is a total scam don’t waste your time you can’t withdraw once you deposit money in there it’s a scam thank you
For more than a year now I can’t withdraw my money back
For more than a year now I can’t withdraw my money back
Pending Transaction
Money hangs recently. Made a transfer of 824,000 and am yet to receive it or get it reversed
Run! Run ! Run! At least for now
My fund has been Stuck in the dollar wallet for more than a month. I can’t buy US Stocks and I can’t withdraw the money. The customer support only offers apologies and nothing else. Use other apps for now other than this glitch bagging
Awesome
So far So good, Easy to use, pretty straightforward to understand, what you see is what you get, swift response when seeking help and competitive interests and returns on investments. Customer service is brilliant.
Repeating update requests
Why does it keep requesting for update??!
Seamless transactions
I’ve been using Optimus for over two years now and it’s been amazing. They respond to queries and withdrawers and quick and easy.
Sent funds not updated
I sent in funds to fund my account since last week and I am yet to see my account updated with the funds. Per the app, it will take 48 hours for my account to be updated, it’s been over a week now. When I tried to chat them through the app, no one answers. I sent an email and my ticket support was closed with no response. Please refund my money.
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Excellent
Great app, good interface and easy to use
Trouble with KYC
When depositing money, all things were good. To withdraw my money, I was told to complete my KYC. I’ve done so, the last part being to upload my proof of residency (which I’ve been trying to upload for not less than 4 months now).
I’ll input all details, then it’s neither accepting nor rejecting the details.
I’ll input all details, then it’s neither accepting nor rejecting the details.
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Can’t withdraw my funds
App keeps freezing while trying to withdraw
