Forced update is a scam.
Why on earth are we forced to update when the old app works and new one has nothing helpful?!!!
Bad Shopping experience
The app extremely slow
It’s too bad without any network
The app is not working when I try to using phone networking, my feeling was really bad with this local supermarket app. I am not able to use this app anymore.
Extremely slow
The app is responding extremely slowly that leads to all the wrong tappings and unnecessary scrolling. It also makes my phone burning hot.
It getting slow after update
It getting slow after update
Needs to optimise resources
It's an ok app for shopping, quite convenient. Problem: optimise its cpu usage please. It is just a shopping app, but phone gets hotter than playing an intensive game, for some reason.
Log in process is the worst
So hard to log in, so hard to change your password, so hard to use your new password. I give up! Worst app ever. I have reset my money back password a million times. Having three apps with the same account doesn’t help your phone remember it. Dumb dumb dumb.
Too slow!!!!
Terrible loading speed
The app is slow.
Always take a lot of time to load and update the cart.
The way quantity is added to cart from product pages is also problematic- often adds more than it is intended.
The way quantity is added to cart from product pages is also problematic- often adds more than it is intended.
After last update these two weeks continuously hang and jump.
After last update these two weeks continuously hang and jump.
especially when try to add products to order basket and this apps was continuously hang and jump. Please resume these problems.
especially when try to add products to order basket and this apps was continuously hang and jump. Please resume these problems.
Extremely slow - a test of patience
If there is an option to give a zero star, it will be the rate for this app.
This app is an exercise in frustration. I dread having to add or edit anything in my cart because the loading time is absolutely unacceptable. Every single action - adding or review the cart - it triggers an endless loading spinner. And it gets worst that the app turn off itself sometime. It completely kills the shopping mood and makes me want to abandon my cart entirely, also it urges me to leave a comment here. Fix it please, until then can’t recommend it.
This app is an exercise in frustration. I dread having to add or edit anything in my cart because the loading time is absolutely unacceptable. Every single action - adding or review the cart - it triggers an endless loading spinner. And it gets worst that the app turn off itself sometime. It completely kills the shopping mood and makes me want to abandon my cart entirely, also it urges me to leave a comment here. Fix it please, until then can’t recommend it.
Show more
Pls fix the bug
After the latest update, I can’t use anymore. The page browse is ok, but once i click item detail it loads into blank white and then the app just quits. Never has anything remotely similar happened on my iPhone.
App slow and crashes
App crashes all the time for 2 weeks in a row
Ridiculously outdated app
I don’t understand how the largest supermarket chain in Hong Kong has such a badly functioning app. It is so slow and it constantly crashes.i hate using it.
cannot surf
The app allows users to log in and the product in the cart. However, since last night, tapping on any category fails to load content, the app remains stuck in a loading state. If the app is undergoing maintenance, it would be helpful to notify users in advance.
Severe Performance Issues Requiring Urgent Attention
I am writing to express my extreme disappointment with the app’s performance. Nearly every interaction, from tapping a button to navigating to a new page, is followed by an abnormally long loading screen.
Given that my network connection is stable and fast, this indicates a potential deep-rooted issue in the app’s code or server infrastructure. The user experience is, frankly, infuriating. While I do not typically leave reviews, the subpar quality of this experience has compelled me to provide feedback. For a company of your stature, this level of quality is unacceptable. I urge your development team to investigate and resolve these performance bottlenecks as a matter of urgency.
Given that my network connection is stable and fast, this indicates a potential deep-rooted issue in the app’s code or server infrastructure. The user experience is, frankly, infuriating. While I do not typically leave reviews, the subpar quality of this experience has compelled me to provide feedback. For a company of your stature, this level of quality is unacceptable. I urge your development team to investigate and resolve these performance bottlenecks as a matter of urgency.
Show more
Response from developer
Thank you for your comment, please provide your customer login information via whatsapp 26900948/email Parknshop.info@aswatson.com, we will reflect to related parties to check and follow up with you. Sorry for any inconvenience caused.
Full of bugs
The interface is full of bugs. Can’t you test everything before rollout?
Unfriendly UI for SE users
iPhone SE3 with home button is STILL a relatively recent phone model, would app developers pls not neglect its existence?
I can’t link up my Moneyback account because i’m not able to tap the big “next step” button!
I can’t link up my Moneyback account because i’m not able to tap the big “next step” button!
Many bugs
The app has many bugs, which didn’t show the mentioned promotions when checkout. I try to reach out to the customer service, but they are unfriendly and close the chat room without any response. I am going to delete this app. Highly not recommended.
Woefully slow app
Quite often I find the more popular items like eggs and detergent out of stock. There also needs to be a greater range of international products, with so much competition these days, I would expect more from one of HK’s largest supermarkets. More concerning, the app strains under weight of more than $700 worth of shopping and don’t expect to be able to edit with ease. Whether you’ve reduced or added an item or deleted it altogether, when you go back to shopping and return to the cart, the original numbers appear. Then you’ve got the lag between making changes. Some serious improvements are needed.
Show more
