lost all my information
With the New Update I lost all my information and previous inputs. That a total bummer! Really disappointed
Glitchy & Slow
App used to be decent and worked well. Now it constantly freezes and double counts bills giving you bad information that you have go through to find when it counts twice. It doesn’t restore well from backups and loses a lot of data when restoring from backups when changing phones.
Ridiculously slow
Loved the app for years but since last update it is ridiculously slow. Takes at least 30 secs to move from one transaction to the next. Some bug fixes required I think.
Loved it but data was deleted
I had an issue with my data being deleted, as others have noted with the recent update, but the data has now been restored. I am updating my review to four stars because I have used and loved this app for many years, but I still say beware. It might be a good idea to back up your data somewhere (they allow you to export data in excel sheets).
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Online Syncing Destroyed the App
The online/data connection required is ruining the app. Constant bugs and performance issues due to poor syncing and terrible data ingestion/server management.
To fix this app it NEEDS an optiont to go back to fully LOCAL / OFFLINE data. The syncing totally breaks and resets all my bills with old bills, resets any edited items, un-clears thousands of items. It also makes the app unbearably laggy, which was not an issue before when it fully used local data.
It seems like it usually happens when you open the app with a shoddy connection. But not consistently. Pure garbage and felt like the online features just randomly slop-coded in.
To fix this app it NEEDS an optiont to go back to fully LOCAL / OFFLINE data. The syncing totally breaks and resets all my bills with old bills, resets any edited items, un-clears thousands of items. It also makes the app unbearably laggy, which was not an issue before when it fully used local data.
It seems like it usually happens when you open the app with a shoddy connection. But not consistently. Pure garbage and felt like the online features just randomly slop-coded in.
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9 years of Data Wiped by Update / No Support Reply
Be aware!!!!! Do not install the latest update!!!!
I really do enjoy this app and have been using it faithfully since 2017. After the wipeout, 2 emails have been sent, but no response yet.
* I will update this review if the support team helps me recover the history
I really do enjoy this app and have been using it faithfully since 2017. After the wipeout, 2 emails have been sent, but no response yet.
* I will update this review if the support team helps me recover the history
Best app for personal or business
I tried many apps to monitor my expense but nothing like this app ,my advice to you just use this app ...! This was my review before
But now if I want to write a transaction I have to wait or turn again because it getting freezing all time
Please update it and develop it better
But now if I want to write a transaction I have to wait or turn again because it getting freezing all time
Please update it and develop it better
Data loss with latest update
The app was updated last week and the data loss occurred. I have been seeing this from past few updates consistently. The app is great and would be better if this can be avoided
Data Disappeared
Have been using this app for years and suddenly all recent data was lost!
Fantastic app
However facing issues.. when opening the app says its update your data and please don’t leave.. and then it’s stuck at 98%… doesn’t get beyond that.. hope the issue will be resolved soon. Even closing and opening or even switching off the phone doesn’t change this.. sync doesn’t work
Latest update restored data but..
The latest update restored my data. I was really happy to see 10 years of data restored. As I was entering my expenses from the last 2 months I noticed another bug, the window to enter the amount is not complete. The “0” “.” And enter is not visible, which makes this version totally useless. Hopefully this gets fixed soon
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Not as good as it used to be
This is my go to and I’m
Worried it is going to crash and all my bills are organized on thee app for the last ten years
Worried it is going to crash and all my bills are organized on thee app for the last ten years
Crashes every time I use it.
As many others already noted, I lost years worth of data last year. Because I want to keep an eye on my checking and savings accounts, I decided to keep using Pocket Expense and just did a balancing adjustment to start fresh. I haven’t lost all my data yet (fingers crossed), but the app crashes after every entry I make. I make an entry, wait for it to clear, scroll up, and it crashes. I then open the app again to make a new entry and wait for it to crash again. Thankfully it accepts the entries, but I have to wait for the crash after every single entry. It is becoming unusable, and I may finally move on even though I purchased the lifetime subscription.
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Update needs work
Loved this app before the update - freezes, tap icons are slow, and crashes. I even emailed the developer about it and did not receive a reply. Actively looking for a new app at this point unless a fix is made soon.
What’s happened…
I’ve been happily using this app for a number of years without any problems. Since the last update everything has gone strangely wrong and is no longer accurate. My balances have changed and I can’t see where the problem is..
All data lost.
A decade of data lost in a single update. No response from customer service. Try at your own risk. I’m switching to excel.
So sad
I have recently been asked to update and lost all of my information - years of banking. Please help me.
Avoid this app - All data lost
Updated the app and now 7 years of my accounting data has been lost. No data was synced over to the updated version, I’ve contacted app/technical support but they’re not very helpful or able to advise of any possible solutions in recovering my data.
If you value your data please avoid this app and look for better alternative, I wish I had.
This has been an extremely stressful situation which shouldn’t have occurred in the first place if the Pocket Expense app functioned as it was intended.
If you value your data please avoid this app and look for better alternative, I wish I had.
This has been an extremely stressful situation which shouldn’t have occurred in the first place if the Pocket Expense app functioned as it was intended.
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Worst “update” ever
Again part 21 🫠. Almost no update without drama or loss of data.
Great app; despite Dec scare
People commenting Dec 2025 about the app deleting years of data following an update are correct. However, developers fixed it and got data back. I’ve used the app for years, it’s really great.
