PocketRx
I love the ease of using the app but it doesn’t give you options to change and update information (pickup/deliver options, phone numbers etc) as needed.
Pocket RX
Poor
I QUIT!
I am echoing the sentiments of the only other review. I have spent considerable time deleting old/expired/unneeded prescriptions only to have them reappear in duplicate. I will be phoning future refill requests.
Errors
Every time I go to fill my prescriptions I get one of two errors. I end up having to call my prescriptions in.
Like my pharmacy, app is worthless
Wow, I thought CVS and Walgreens apps were bad. This is like a middle schooler’s first attempt at an app. As far as I can tell, it has no rx history, autorefill function or even a way to see all of the rx I transferred over from Walgreens. That said, getting away from a big chain pharmacy was more important to me than a good app. Unfortunately this is the equivalent of no app.
Show more
Love this app!
This app makes sending refills and paying so easy. I just wish it would show the last time that you refilled a medication.
Utterly impossible to organize or delete obsolete prescriptions.
This app is great if you want to delete your obsolete prescriptions upward of 30 to 40 times only to have them repopulate the list. Over. And OVER. And OVER.
Prescriptions that no longer have refills cannot be gotten rid of so they clutter up your list and you have to sift through them to find the ones that DO have refills available. And if you take maybe 2 or 3 total medications you have a list with EVERY. SINGLE. individual instance of your doctor calling in a new prescription refill, or changing your dose or the amount dispensed (30 day vs 90 day) which the app does not mention anywhere BTW. So every single meds entire history - only by name with little other details quantity dispensed listed. So if there are refills you can’t be sure if it’s the 30 day script or the 90 day script. Just the name and dose. And you CANNOT delete them because they ALWAYS come back o to the list. ALWAYS. EVERY. SINGLE. TIME.
Prescriptions that no longer have refills cannot be gotten rid of so they clutter up your list and you have to sift through them to find the ones that DO have refills available. And if you take maybe 2 or 3 total medications you have a list with EVERY. SINGLE. individual instance of your doctor calling in a new prescription refill, or changing your dose or the amount dispensed (30 day vs 90 day) which the app does not mention anywhere BTW. So every single meds entire history - only by name with little other details quantity dispensed listed. So if there are refills you can’t be sure if it’s the 30 day script or the 90 day script. Just the name and dose. And you CANNOT delete them because they ALWAYS come back o to the list. ALWAYS. EVERY. SINGLE. TIME.
Show more
Doesn’t work
There’s hardly any info at all doesn’t tell you when a script is ordered or ready.
Loading
Cannot get off the loading screen after choosing pharmacy. Not even sure if this works.
Contrast on app
Unable to read things because the colors of the text and the border blend.
No way to change email!
⚠️Be sure you setup an email that you’ll have for as long as you use this app! 😱 We changed ISP, closing the old email; however, there is no way to update the profile with our new email neither from the app or via tech support.
Tech-support said that the only way to update the email is to uninstall the app, clearing all the profiles, and then set up from scratch
What a pain in the🫏 can you imagine the poor mom/dad that has to re-setup a couple of kids, maybe the spouse too in addition to themselves!!
Poorly thought out design not to be able to change the profile email!!‼️
Tech-support said that the only way to update the email is to uninstall the app, clearing all the profiles, and then set up from scratch
What a pain in the🫏 can you imagine the poor mom/dad that has to re-setup a couple of kids, maybe the spouse too in addition to themselves!!
Poorly thought out design not to be able to change the profile email!!‼️
Show more
Waste of time
Actually useless. There are 6 pharmacies within 3 miles. It shows me 1. 20 miles away.
Not good
I was told once i put in one medication the rest would automatically load. It doesn’t
Just say no
This app simply does not work. At all.
Unhappy
Will not let me recover password
No
All of a sudden, this app is wanting me to redo all my credentials is kind of ticking me off, plus I have to redo all my medication’s
Severely lacking
This app will not list the medications that are currently waiting for pick up or pending pick up. I get text messages that my prescription is ready, but I don’t know which one and it doesn’t tell me.
Awful app
Not user friendly, can’t find anywhere to confirm credit card details.
What is Novant using this poor app - no way older folks are fingering this out. really -Zero Stars
What is Novant using this poor app - no way older folks are fingering this out. really -Zero Stars
Led
It will not work for me and I really need this app
WAY Too Many Issues
This thing is just awful. I need to re-choose my pharmacy every time. Most times it won’t take my refill requests for some reason or another. I call the pharmacy and use their automated system, works 1st time.
