Point Breeze Credit Union App User Reviews

Customer Experience

Positive experience73.8% of reviews
Neutral6.6% of reviews
Negative experience19.7% of reviews

~ Based on 61 written reviews from the US App Store.

What users say

Is Point Breeze Credit Union App Safe?

Point Breeze Credit Union App appears safe based on user ratings. AppsHunter Safety Score for Point Breeze Credit Union App is 97/100.

This assessment is based on 3,930 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.4% of ratings point to a safe experience
1.8% of ratings suggest some concerns
1.8% of ratings point to a risky experience

~ Based on 3,724 App Store ratings for Point Breeze Credit Union App.

Is Point Breeze Credit Union App Legit?

Point Breeze Credit Union App appears to be a legitimate app. AppsHunter Legitimacy Score for Point Breeze Credit Union App is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Paycheck

The times that I get paid keep fluctuating

My review

I love the banking system ❤️

Excellent Mobile Banking App.

I’m amazed by all the new features that most user only dream of having powerful features. This new updated features are a blessing to have. This makes my life so much easier.

The users that left poor feedback might have had an old phone that isn’t compatible with today’s newest apps. Users don’t read before they install apps, they just hope the apps works for their needs. User Error!!!

I give this app a Two Thumbs Up!
This works flawlessly on my 13 Pro Max.
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Randomly I can’t access the app

For whatever reason the app stopped opening and when i uninstalled and re installed it would let me log in but when i close it out i can’t open it again

Website never works

have to keep deleting app. it’s a pain. not convenient at all. hate this website

App is so outdated

No Zelle option is biggest pet peeve. But now days I have a notification when it’s from the “news feed” and won’t go away….

Please fix notification bug!!!

Love this app, but now I have unread messages from news & offers in the app that won’t go away even after they have been opened. So annoying!!!

Annoying Soliciting Notifications

If you have notifications turned on, the app pushes MANY notifications, bone of which are important. They are all from the “news” feed which really are just advertisements. I reached out to PBCU by means of email to inquire as to how to turn those notifications off, and my email was acknowledged and the the ticket (ticket #25797) was closed without any human being reaching out to me or any fix made or any resolution suggested. Appears PBCU just doesn’t really care. Banking apps, in my opinion, should notify of you of IMPORTANT things happening with your account. It is alarming to see a notification on a banking app and it creates an urgent response. This should not be “selling” opportunity. None of my other banking institutions do this sort of thing.
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Unstable Update

Was better, but after updates, app is unstable and touch ID does not pop up. I have to manually bring up the touch ID pop up screen. I have app set to use Touch ID.
Sometimes the screen has a scrolling text like instability.
I can correct this by changing screens and going back to accounts.
Reinstalled a number of times but still have the same problems.
Problems with iPad Air installation.
Works OK on my iPhone.
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Slow moving

It’s different to do anything on this
Mobile app, from linking accounts, sending money between members etc… TRASH ‼️

Point breeze credit union app

I like my Point breeze credit union app very much. Everything is simple to the point and if I ever need any help, I called the bank and they give me whatever answers I need. They are very helpful with whatever issue I’m having and they point me in the right direction.Thank you Point breeze credit union
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Simple and Easy to use!

I love the simplicity of the Point Breeze app. It makes checking my finances very easy to do.

Deposit issues

The check deposit camera is nearly impossible to hold still for 3 seconds.

Gen

Great credit union

The bank

This is a great credit union!!!! People are fabulous.

Not good - very annoying

Mobile Ap is not convenient when it won’t recognize checks to deposit. Spending 15 minutes to deposit a check ( if it even works ) is not efficient. Something needs to be improved. Out of desperation, I just photographed a check on my tablet, then took a photo of that screen with my phone. Finally I was able to complete the deposit !! That’s unnecessary waste of time. I also think I can’t choose an acceptable required nickname for my review to post, because it’s negative
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Signs me out every time I open it

Every time I open the app I have to sign in again. Didn’t used to be like this. Please fix

Loving my new bank better than my last

Everything here is easy!
From transfers to deposits!
Simply amazing!

I’m not getting my money fast enough

I asked a relative to transfer my money to my account and it has been over ten minutes this has happened various times I hope for this to be fixed or I may be changing banks

Worst banking app ever

I truly don’t know how this institution has so many 5 star reviews. While the credit union itself provides decent service and good rates, it’s banking app is not user friendly and very outdated. I have a joint checking with my husband and they failed to inform me beforehand that because he is listed as primary, only he has access to online banking for the account from his app or the website. This makes bill pay and checking balances extremely difficult. Also no matter how many times I log in from my phone or my personal laptop the app makes tells me it has to verify this unknown device with a code to my email or phone. This is painfully annoying every time. These inconveniences have us considering a new banking institution. I should be able to check my balance online to any account I’m listed on any time I want.
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