Scams users out of rewards
They promised a free medium bowl with account creation and the reward appeared in my app. But when I tried to redeem it, it kept glitching out or saying it wasn’t available at a location (despite the store being open). The app eventually took away the reward from my account, without ever letting me redeem it. Even the process for deleting my account is complicated. Never buying from here again!
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Kkatyjkl
Wrongfully removes rewards
They remove rewards from accounts. I had a reward that didn’t expire for several more days, when I tried to apply it, it states it no longer valid and disappeared from my account. Customer service didn’t get back to me in a timely manner. They are very shady
LLillian14loon
Free Bowl Not Honored
They offered a free bowl for registering in the app, I got mine and didn't have a chance to use it until the day before it expired. I arrive there and the coupon is no longer in my app and they're asking me to pay full price, so I go home hungry and having to cook dinner. Never coming back here!
THTodo haves
Great updated app
So much easier to use, we go twice a week
MTMichael J Tsui
Scam
Very misleading promotion! They advertise a FREE medium bowl if you download the Poké House app and sign up between October 2–9. I downloaded the app and signed up, but there was no free bowl offer anywhere in the app. This feels like false advertising and a waste of customers’ time. If you’re promoting a free reward, make sure customers can actually claim it! Very disappointing.
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PPokehousescam
