Polestar Reviews: Is It Legit?

Customer Experience

Positive experience32.1% of reviews
Neutral18.0% of reviews
Negative experience49.9% of reviews

~ Based on 723 written reviews from the US App Store.

What users say about Polestar

Is Polestar Safe?

Polestar appears safe based on user ratings. AppsHunter Safety Score for Polestar is 88/100.

This assessment is based on 3,484 user ratings, with an App Store average of 4.4/5.

Safety Analysis

85.3% of ratings point to a safe experience
5.7% of ratings suggest some concerns
8.9% of ratings point to a risky experience

~ Based on 3,484 App Store ratings for Polestar.

Is Polestar Legit?

Polestar appears to be a legitimate app. AppsHunter Legitimacy Score for Polestar is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Issues

Loads of software issues car has been at dealership 3 times continue saying there is nothing wrong. Cannot access the car phone doesn’t work prompt car loses memory. Worst car ever

Not sorted

Despite multiple Polestar communications my car does not connect to my iPhone

Worse car I’ve ever owned

And the app adds to the feeling

Great drive frustrating tech!

This is a great car to drive the only frustration is the over complex tech that loves to reset itself every 5 minutes.

Glitchy, along with the car

Looks good, simple enough but between it and the car it’s glitchy…. You set the charge level, looks great, go out next morning, it’s charged to 100% not the 80% you set. You set a schedule, you go out next morning and it hasn’t charged. Etc etc.

Failed

Very disappointed in Polestar apps. Discontinued App for Polestar 1, really? It was a limited edition with no growth expected so usage was known to be limited too. Polestar 3 App returns failed when starting climate or change in level. Not sure what use it is if I have to go open doors to get it to initiate.
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Trunk Opening Button

Hello, please create a button that allows me to open my trunk on the app.

Love,
A P2 Guy

Easy to use

Once I opened the app, I had to be extremely careful not to accidentally touch the charge limit icon while charging. When tapped, it immediately reset my charge limit to 50% and stopped charging my car right away. This is a major issue—the app should default to my saved settings rather than automatically dropping to 50%. This seems like an easy fix on the software side, and I hope it gets resolved as soon as possible
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PS4

Not as good an app as that you get with Tesla. Very glitch prone the whole infotainment system. Stuck with it for the next 3 years and then I’ll give China a go or back to Tesla’s

NC

The worst car i have owned

Amazing car, excellent app

This app is extremely helpful in helping me manage the most important features of my car. Extremely handy and well designed. Kudos to the Polestar team.

Technology is great - until it doesn’t work

So many bugs even with the my27 such as the car won’t lock, randomly unlocks itself. Wireless chargers won’t work

Love the design

King of minimalism. Sometimes features don’t work when the car’s connection is spotty but the app is one of the best. They could do some cool webgl animation when interacting with the car but otherwise it’s pretty good

Polestar

Perfect phone as key 🤩

Unhappy

App does not work correctly. It does not work properly with iPhones. It does not open the trunk. Very unhappy with this app.

barely works

i live in a well covered celular area and this app never works connecting to my car.

its incredibly slow when i walk up to open my car or it forgets to lock completely when i walk away.

The remote lock or unlock feature takes a minimum of three times or just never works.

It’s clunky and annoying

This app just doesn’t do enough. It’s clunky and quite often it kicks me out and I have to log in again and again.

Not stable

Still lots of bugs.

Does the basics

I like to have the ability to open the charge port and change number of Amps (current). Keen to see further enhancements.

Sluggish Interaction

The walk up feature doesn’t always work.