Needs updating
Does not work well with Amazon Alexa skills. Not recognized as a device but instead you have to access skills to control with Alexa. Would prefer the app and tree being a device.
Polygroup DUMB products
Does not work. Trash.
Unsupported app
Why is this app even still in the App Store? It hasn't been updated in 3 years! It doesn't work. My "smart" tree is only a year old and the app has never worked for me. Sadly, there's no way to know about the app until after you've bought the tree.
Terrible App
I would give this zero stars if I could! Followed the instructions as stated to get connected with no success. Waste of time! ID doesn’t show up in WiFi selection, network settings only says failed and doesn’t do anything else. Deleting the app and reinstalling it did nothing.
App doesn’t work! Don’t waste time!
Agree with first review I saw- app button doesn’t even work to just began with the set up. You can’t use the Alexa either to connect the tree!
Junk
App does not work. Period.
Poorly designed app
This app does not work - poorly designed and not supported. Do not waste your time, as I have, trying to set this up.
Fix the app please
So me and my parents download it and I won't work. I reset my phone and nothing. It's a waste of time. This is a bad app don't waste your time on this app! No wonder it has 1.5 stars! Waste of time bad app
Doesn’t work
Doesn’t work don’t wast your time and return your product.
Dumb
Very dumb do not waste your time it doesn’t do anything and you might as Well get rid of your product too.
Doesn’t work
Also purchased from b&q to cover my house though won’t connect to wifi saying needs to be reset. Bought 20 packs costing way too much and now can’t utilise the app. App needs to be fixed otherwise don’t bother with the smart lights
Doesn’t work
Bought from B&Q - as other reviewer say, keeps asking to IOT WiFi not found & reset device but can’t reset so therefore doesn’t work. Troubleshooting or support is non-existent
Yep doesn’t work :-(
Says reset device ??
Does not work
Exactly that - keeps saying reset device which does nothing. Useless
Worst smart accessory
Super cumbersome to make the tree a “smart tree”. Easier to push the bottom on the tree switch. You have to use their app to setup in Google home and Google Assistant but only works in Google assistant and after speaking a command and then speaking what you want it to do. No shortcuts.
Rubbish
Absolute rubbish does don’t work with Alexa properly. Took light back.
Wish I had zero stars
I am a software engineer and I couldn’t get this working. Don’t waste your time.
Wi-Fi trick
The most beautiful tree I’ve ever seen but it seems hard to connect to Alexa open your Wi-Fi connection on your phone and make sure you login to the Christmas tree then you’ll be able to go onto their app and register your tree do you won’t find it on Alexa even after it’s working I’m not sure why and don’t forget to say tell smart tree otherwise it doesn’t work either Hope this helps
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Unable to connect app to smart tree
After about 15 tries and several different error messages and still not being able to connect my tree to the app I gave up.
Polygroup App is terrible
Took several attempts to connect wifi
Customer service experience was poor
Would not stay connected
Customer service experience was poor
Would not stay connected
