Battery Died Fast
I liked the app, the map, and the audio. BUT it killed my battery. After two hours, I was reduced to 10%, then I had to shut it down. We were left wandering around in Pompeii.
Can be optimized
The app consummed 25 % of battery with few uses. The POI disapear on the map when you zoom. The POI are not all on the map … hard to use when you want to do a free visit without following a circuit.
Awful
This app is awful and a total waste of money. The audio recordings play for around 30-60s and then cut out, there is no way to them make them work. The 2hr tour is actually about 45mins and is very short; the map is hard to navigate and you can’t easily move it around.
Used for around 10minutes then gave up and went with an app from another company.
Used for around 10minutes then gave up and went with an app from another company.
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Do not buy
Had to reinstall three times. Downloaded everything. Still doesn’t work.
Response from developer
new version is available, we are sorry for this problems
Completely useless app
Crashed the first time I tried to open it while in Pompeii and repeatedly crashed through the day. Appears to need wifi or data to function, neither of which were accessible at Pompeii. Don’t waste your money on this.
Not a very good app or guide
Map doesn’t work well, and the site numbers don’t line up as expected. Some sites are missing. The narrator seems to assume you are standing in a specific spot. Do not recommend.
Ruined my visit.
This app ruined my visit because I blindly downloaded and paid for it without reading previous reviews! It kept freezing half way through and I had to go back all the way to the entry to hire out an audio guide but at that point the audio guides were sold out. Wouldn’t even give it 1 star.
Dont get this App
Waste of money, I set it up before leaving and when I arrived at pompei it kept crashing. Ended up getting an audioguide in place for 8€ which pretty much did the same job the app was designed for and if you have issues you can always exchange it in place something you cannot do with the App. Don't waste your money on this app.
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Missing the 2 and 3 hour tours
False advertising, this is why we bought the app
Response from developer
We are sorry, but the tour of 2 and 3 hours are closed now due the covid problems and our APP shows only the official paths possible in this period.
Don’t Bother
I downloaded multiple times and audio/imagery wasn’t fully loaded. Stop halfway. Map freezes and slow to move. Too bad.
Response from developer
We are sorry for that, but this problem is caused by a bad data connection to download the media.
How disappointing
Was all ready to go with this app but it did not work. This should be removed from the App Store with immediate effect.
Mr
This App did not work well for me. It kept lagging to the point that it was un-usable at the site. I had downloaded the info before so that I could use it offline. I suspect I should have put my phone on plane mode while at the site. In retrospect, I should have used the local audio guide for more thorough information.
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Response from developer
Please Mr, can You help us to understand what happened ? Have You completed the download before start using the app? What ios versione/iphone do You have?
Do not download this app
This app was an absolute waste of money. Most of the audio and all of the images did not download. The app kept crashing and rebooting.
Response from developer
Dear customer, we are sorry for your problem, but we don't have other problems on this app. Can you describe in detail ? Remember that at first launch the app need a connection to download all the audios and the images.
Perfect companion
This is the perfect companion to a visit to Pompeii. Full of useful information and super easy to use! If you are going and don’t have a guide, get this!
Response from developer
Thank YOu for your feedback.
Didn’t work offline.
Which was a fun way to spend 5 pounds
Poor app performance
App was often unresponsive and we found it consistently struggled to load pages for the sights. The map feature was terrible. Trying to do something simple like look up a point of interest was impossible because it wouldn’t load properly. Complete waste of money unfortunately.
Buggy, doesn’t work on iPhone 7plus
It keeps on restarting, just wasted £5
Impossible to use
The map glitches and can’t determine your location well (while google maps have no problems with that at all), the app keeps loading images even after the initial preloading which is really bad if you’re in roaming. The guides are ok, but with this usability they’re obsolete.
Response from developer
Dear customer we are sorry for Your experience. Can You tell somthing more about? Iphone model, ios version? We work hard every day to improve our app, please help us to do it better.
Waste of time
This app does NOT work!! Why the idea is good, I started off with audio guides that only partially played. Redownloaded them to no prevail. Delegates and readded the app and the audio worked, but the app kept freezing or crashing. Opening again meant I had to setup the entire tour again. Ruined my trip to Pompei as I didn’t hire and audio guide. Disappointing. If you’re going to sell this app at a cost, at least make it work.
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Big let down
Was excited at first but after 5 mins in the app realized it wasn’t very useful. With the preloaded itineraries it shows u a map and the POIs (points of interest) name only. U can’t click on it to see the info about it. Instead I have to search from e the POI separately then read/listen to it. U also can’t enter your favourite POIs to create ur own itinerary. Disappointed as these should be basic features.
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