Possibly the worse App ever
I have successfully logged in once. Now I can’t log in, I go through normal steps, then a little wheel spins and it logs me out. I have reset the password, turned my phone off and on again to no avail.Our cruise is coming up and I want to book excursions. This may be the reason I’d never use a Ponant cruise again
Show more
NBNot brains
Can’t pay via my account!
I’m due to pay the balance of my cruise tomorrow and I can’t see any means to do that via my account etc. I too have had problems getting a response from Ponant. No comparison to the fast and efficient service on Silversea.
B1Belfort 13
Exceptional service. Attention to detail. with many opportunities to experience many adventures
The ships are luxurious, the food is phenomenal and the staff will take care of every need you may have
ACAutoimmune confusion
Outdated and not user friendly
Looks like an app that stayed lime it was 5 yrs ago: not intuitive and friendly at all. Ask to log on website for reservations and more
AAllierboy
Flaky
Works occasionally. Useful when it works. Frustrating when it doesn’t. No support available.
EElbig1








