Exceptional service. Attention to detail. with many opportunities to experience many adventures
The ships are luxurious, the food is phenomenal and the staff will take care of every need you may have
Outdated and not user friendly
Looks like an app that stayed lime it was 5 yrs ago: not intuitive and friendly at all. Ask to log on website for reservations and more
Flaky
Works occasionally. Useful when it works. Frustrating when it doesn’t. No support available.
Getting worse and worse ! Disappointed and frustrated.
Fail to integrate with whichever Ponant ship while I am travelling on board, such problem getting worse and worse despite app updates. It keeps asking me to log out or log on or log in again or saying app is not connected to the the ship’s WiFi ( while I actually am) etc etc. Even if I am lucky enough to log on to the onboard WiFi, it shows little info about today’s program.
Ponant should really look into solutions and improvement !!!
Ponant should really look into solutions and improvement !!!
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Worst App
The app simply never worked. They blamed it on my iPhone but most on the ship had similar issues. Just one of many things that were lacking on this Ponant cruise.
