Maritza
Very good
Fix the app
For Christ sake just fix the coding or whatever of this app. It genuinely sucks I have to change the password of my account every time it disables my Face ID or whatever it’s so annoying. It says your password is incorrect when it literally isn’t at all and it forces you to make a new password or go to the bank in person to change it. FIX THIS.
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Update broke the app
The recent update removed the dark mode visuals and introduced login errors that didn’t exist before. My credentials work fine on the website, but the app now reports them as incorrect or restricted. Please fix—this update broke the app.
Annoying
This app is so annoying it takes long to load and it’s always logging me out. When I try to put in my password it tells me it’s wrong even though it’s the correct one and when I want to reset it, it doesn’t send me the link to do so, so I always have to call costumer service to change my password. I’ve had to call like 7 times already to reset it. It’s ridiculous!!! Do better!!!!
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Best bank ever.
I love to do business with Ponce bank. I believe Ponce bank is one of the best banks I have had done business with. Sincerely MP
