I’m adjusting to the new environment of software. So far, I’ve enjoyed it.
I’m keep using it.
New App
Amazing. The refresh is extremely user friendly and fluid to navigate through.
New program
Starting to learn this new program, but it appears to be faster and thawed out well. I will give another review after I learn the system.
App doesn’t work
Hasn’t let me log on from the app for two years now. Garbage
Used to be great
I remember first joining POPA. I knew everybody by name (Albert, Maggie, Wendy, Silvia). Now whoever runs the place changed everything. It’s no longer a friendly neighborhood bank. It’s now a business and you’re just a number now. Welcome to LA County Banking. POPA should add our employee number as one of the identifying questions.
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Face recognition
Does not work. Fix!
It’s says my account is disabled
Can’t update the app Can’t even log in anymore What’s going on Do I need to cancel my entire account?
TRASH app!
This app has little to no features available. You can’t do anything. The app is horrible, enough to consider switching to another credit union. What are we, in the 90’s?!
Not once
Not once have I been able to successfully login via this app. It always asks for a pin which there is no option of obtaining one. Called POPA and they reset something. After their reset I get the message USER LOCKOUT.
After several attempts, I give up!!
After several attempts, I give up!!
Technical support non-existent
Of all the years I’ve had this app, after upgrading my iPhone and changing the password on my banking account, now the app doesn’t work. I keep getting a generic message the POPA is having technical difficulties however, this isn’t true. Super frustrating when I have to go on the website every time I want to review my account information and the IT staff are not reachable. Annoying!
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Fingerprint scan doesn’t work anymore
This app was great until about 2 weeks ago when the fingerprint scan option didn’t work. I moved the slider to choose fingerprint and clicked “OK”. Then it asked for fingerprint placement and I did that. All it did after that was switch the slider back off and doesn’t accept it. Tried multiple times within the last 2 weeks. Called POPA and they don’t know anything about the app issue since they’re a brink and mortar.
PLEASE FIX THIS FINGERPRINT ISSUE and your rating will go up.
PLEASE FIX THIS FINGERPRINT ISSUE and your rating will go up.
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Junk app
This app keeps asking for a number to access your account. No number ever appears so can’t access your account. Wow
Mobile deposit
Why am I not able to access my mobile banking
Login glitch
Login with Touch ID makes the login screen bounce up and down using iPhone. Please fix.
Does not participate in Apple pay.
Popa does not participate in Apple pay. Must use another bank if you want to join everyone else in 2015.
Response from developer
Dear Noah, We did not take the feature away. System approves members for access nightly and if you call one of our branches we can review the root cause. Please let me know if you can update our rating. john@popafcu.org
Update Broke Up
The latest update corrupted the app on my iPhone 6 Plus running iOS 9.0.1. Upon launching the app, it displays an: "Error. Please check your internet connection an try your request again." I noticed that the app's Cellular Data settings automatically turns off and will not stay on. Deleted and reinstalled the app to no avail. Please fix.
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Finally
Great App. Finally
Excellent App...About Time!
I've been waiting for POPA to design an App for a long time and it was well worth the wait. By far better than other banking Apps.
