PopSockets User Reviews

Customer Experience

Positive experience25.9% of reviews
Neutral11.1% of reviews
Negative experience63.0% of reviews

~ Based on 27 written reviews from the US App Store.

Is PopSockets Safe?

PopSockets–Shop & Customize appears safe based on user ratings. AppsHunter Safety Score for PopSockets is 88/100.

This assessment is based on 122 user ratings, with an App Store average of 4.5/5.

Safety Analysis

86.9% of ratings point to a safe experience
2.5% of ratings suggest some concerns
10.7% of ratings point to a risky experience

~ Based on 122 App Store ratings for PopSockets.

Is PopSockets Legit?

PopSockets–Shop & Customize appears legitimate, with a few gaps. AppsHunter Legitimacy Score for PopSockets is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Not logging in or signing up

I love popsockets, I own at least 19 of them, I am able to sign into the website using my Google account but I'm trying to sign up in the app because there is no option for the Google sign in but app isn't getting past the http 400 error code, so I gave it a 2 star rating for now.

This app just doesn’t work

I have had a PS account for years but when I downloaded this app and tried to enter it, it keeps crashing when I enter my user name. I thought it would be easier to navigate than the desktop site but…not so much.

Used to be useful

I initially downloaded this app for a more user-friendly shopping experience on my phone. I soon discovered the fun feature for backspin grips. However, while it’s still pretty user-friendly for shopping, the fun backspin feature is gone. Plus, maybe it’s just me, but when I go to create s custom grip/case/etc., nothing happens. Selecting the item I want to customize just takes me back to the top of the page. I’ll stick with the website.
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Needs Apple Vision Pro app

Love your products. Your app can reach more users as more companies and users are using visionOS.

I would like to see products for Vision Pro.

Where are you customer service???

I’d love to give a great rating but I still haven’t received my order or ANY communication from them. I got a confirmation email that my order went through but I’ve had no shipping email and no response from customer service when I have emailed them asking about it. I spent a decent amount of money on their website and I feel like I just threw my money away. No products and no customer service response… please give me a reason to give y’all a 5 star review.
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save ur $$ AND TIME

crashed over 15 times and lost my customized item and had to start from scratch EVERY single. time. Easily lost hours on this 👎

Love the product, hate the app

For a company that produces such a great product the app is awful (and so is the website). Difficult to navigate, doesn’t load, lackluster presentation. Definitely a flash over function design. I hope someone realizes that a rework for function and usability would increase sales.

Apply image and screen goes white

No error message, it just goes white. Claims of being able to create a custom are false. iPhone 14 pro max.

I now hate it

Im not getting anymore popsockets

Still Won’t let me register!!!!

I’m tired of trying to register on the app.. and all the user names I try to create are taken .. it seems like there’s something wrong with the app.. please fix

4 stars

It logged me out and I can’t log back in no matter the password I remember I keep requesting for a password reset but no email gets sent out to me. I had some important pictures I wanted turned into grips.

So Annoying!!

I’m so annoyed that I’m not able to create an account so I can use the app. I logged in with my Facebook online but it won’t recognize it on the app. I tried creating another account but it will not let me. I’m so fed up!

Cool

This app is great for the art and creative side but you can’t check order status or see much of your profile info. I think more should be added.

Can’t log into app

Can’t verify email?
Tried to make an account through the app but never received an email to verify.
Made an account on the website and it worked. But I cannot log in to the app?

Can’t verify my email

Got the verification email. Can verify. Keeps saying something went wrong. Because if that I can’t sign into app. What a hassle. Guess I’ll look for another way to create.

👌🏻👍🟡🟡🟡🟡🟡 Love love

I I love itlove you so much it’s so much fun

Incredible image editing

Forget about the other features, this app is a surprisingly powerful image editor. They have the basic stuff but also some really unique effects that I haven’t seen in other image effects apps.

Useless

Not very user friendly. Couldn’t figure out how to add more photos. Couldn’t order mag safe wallet. No search bar etc etc etc.

Absolute waste of time

A poorly ported version of the website with no thought or planning for the user experience. I literally downloaded the app and created a user account to give you my money… the lack of functionality has me struggling to get that task done.

Almost, but not quite there…

I think the problem with this app is that it’s not really useful for the USERS. There are multiple quick surveys throughout the app to help PopSockets figure out what people want them to make. You can’t answer any of them without creating an account/signing in, but after creating a username, I get an error message. As an app, it works pretty well to help you design grips, but if you want to check out any of the items they already have on hand and are advertising through the app, you just get linked directly to the site. If this app allowed you to do more without linking to the site or maybe even allowed you to design other products like popwallets etc., it would be worth having, but as it is, it just serves to gather consumer data and give you a shortcut to their full site, unless you like the idea of spending time creating something that you’ll hardly ever look at yourself, then…cool, I guess.
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