Post cards never arrived
My post cards never arrived and support first told me
to wait for them to arrive and next when they still did not arrive they said they could not help as it had been too long.
to wait for them to arrive and next when they still did not arrive they said they could not help as it had been too long.
Too Slow
I have sent over 50 postcards using Postagram, but this year’s, 2026 cards are slow to be printed and mailed. I designed and submitted a Postcard 9 July 2026, and I was originally told it would be delivered 14 July 2026. Instead it, and a slew of others were delivered today (07/20/2026). With older cards, I’ve seen better delivery times, but this business model has dismissed timeliness all togetjer. Looking for a better version.
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App always fails
I use this app to send postcards to my daughter at camp. It has been down for the past 4 days. I just get a scroll wheel of death when submitting one forever until I get frustrated and close it out. Conveniently this happens as soon as I buy credits instead of paying via Apple Pay so they already have my money.
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Non-existent customer service
Truly, the worst customer service (or lack thereof) that I've ever experienced. The app hasn't worked, and I've sent emails multiple times and I've never received a response. Somehow, you are magically able to send me loads of Sales emails though... so you do have the capacity to reach out--just when it benefits you.
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Photos won’t load
App is pretty much useless. My photo library will not appear in the app even despite the correct permissions. Have to delete the app
Meh
Used this a couple dozen times and generally a good product, but with an address correction needed, I found there are no cancellation or changes after, ohhh, a minute, despite the card not printing for two days. Looking for another vendor.
Unresponsive staff if you have issues
I signed up for Postagram years ago, and for several years I've actually not been able to send a Postagram, due to a glitch with the app. I wrote numerous times, and never heard back from anyone there. Yesterday, I finally got it working by deleting and reinstalling the app. Still, I wrote staff two days ago, and I've never received a response. The good news is that my postcard is finally sending. However, it is taking eight days. Just know that if you are ever one of the lucky ones who can get this app and everything to work right, don't expect that your loved one is going to receive the card anytime soon.
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Good cards bad UI
The card stock is great—sturdy. But the user interface. Grrr. Took me minutes to delete the sample text (dont know why it doesn’t automatically disappear when you start typing your own message). In part difficult because the cursor is a very very thin orange line on a black background. Impossible to see in daylight. Maybe one should only write cards at night?
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Could be better
Why can’t the card have the picture on the front and the message on the back? You know like a real post arc Small picture so the message fits then the same message on the back with the address doesn’t make sense. If you start a message then go to add an address the draft disappears.
Good, fun way to stay in touch
I like it. Don’t raise the price. Add more designs.
Useful!
This is just perfect for me to use to send pictures to my mom who has Alzheimer’s and she loves the pictures! But what is missing is more various frames!
Perfect for writing my kids at camp
Love this app for fun postcards for my kids and niece and nephew at camp. Works great. Very easy.
Have used for years
I recently rediscovered this app. I used heavily 2017-2019. I logged back in and sent another Postagram. It’s easy, it’s fast, but I really wish they’d update some of the designs. I’m shocked they are the same from 7 years ago.
It’s 2025, can we get some new cards please?
Big plus it takes Apple Pay and you can sync with contact addresses.
It’s 2025, can we get some new cards please?
Big plus it takes Apple Pay and you can sync with contact addresses.
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Been using it for years
Love to send a quick post card to friends and family from photos of our visit.
UPDATED REVIEW - Not good anymore
This company is not reliable. I emailed customer support and never heard back. Wasted hundreds of dollars and got nothing out of it. I will be using an alternative service this summer.
I have used this service to send my kids cards to camp, but this year most of them never got there. I must have sent 100 Postagrams over 2 months and maybe half of them were actually received by my children. I will be looking for a different service next year.
I have used this service to send my kids cards to camp, but this year most of them never got there. I must have sent 100 Postagrams over 2 months and maybe half of them were actually received by my children. I will be looking for a different service next year.
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Loading…
Used to work great but I’ve tried 5 times to send a basic postcard. I have plenty of credits and even bought more. I get the Loading… popup and nothing. I’m using the latest iOS on a 15 Pro Max.
Perfect for Snail Mail!
I love this app! I have now used it for years! I love that I can schedule cards to be sent at particular times and use my own photos, especially when I’m out and about so that I don’t have to worry about stamps!
UPDATED- Want to love it
April 7 2025 update:
After the developer’s response, I’m grateful at least to have an option to use Ink Cards to send postcards with full-size pictures. For that I will update to 4 stars. But since my goal is to send postcards, I still think that the developer should give me an option in the Postagram app for a full-size photo. Thanks for your help.
Original review:
This has the potential to be such a great service, but I find the inability to use a full-size photo very limiting. I don’t want to choose from one of the cheesy backgrounds, I just want the photo of my choice to fill the card. A picture is worth a thousand words and doesn’t need a border or message to distract from it. If you add this feature, I will gladly change to 5 stars!!
After the developer’s response, I’m grateful at least to have an option to use Ink Cards to send postcards with full-size pictures. For that I will update to 4 stars. But since my goal is to send postcards, I still think that the developer should give me an option in the Postagram app for a full-size photo. Thanks for your help.
Original review:
This has the potential to be such a great service, but I find the inability to use a full-size photo very limiting. I don’t want to choose from one of the cheesy backgrounds, I just want the photo of my choice to fill the card. A picture is worth a thousand words and doesn’t need a border or message to distract from it. If you add this feature, I will gladly change to 5 stars!!
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Only for domestic orders (USA)
In theory, Postagram is a good idea. And if you’re just sending domestically (within the US) it usually works. But if you’re trying to send something to a recipient abroad, it either takes much longer than what their return policy offers (30 days) or it doesn’t arrive at all. Sending to Argentina was a no show, and for something to arrive to the UK it would sometimes take months to arrive, if ever. Send a real postcard instead— it’s much more reliable.
I personally wouldn’t send a Postagram to anyone outside of the continental US again. The company wasnt really willing to work with me to ‘resend’ or ‘refund’ the lost overseas Postagram, hence the one star review.
I personally wouldn’t send a Postagram to anyone outside of the continental US again. The company wasnt really willing to work with me to ‘resend’ or ‘refund’ the lost overseas Postagram, hence the one star review.
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Used to be my very favorite app, but now quitting
Total bummer. Used to provide a great basic photo-postcard at great price ($1), as well as overseas for a bit more in postage. But then they chipped away at the quality slowly but surely, with customer service leading the way in the dropoff. First they removed a small second photo icon, and then they doubled the price, and the new credit system seems built to decieve-it says cards at purchase but then shows credits on your accout so you never really know how much you have. Really, one of my most disappointing falls from grace of all apps i ever had in ten years on app store. To repeat: Total bummer!
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