Post cards never arrived
My post cards never arrived and support first told me
to wait for them to arrive and next when they still did not arrive they said they could not help as it had been too long.
to wait for them to arrive and next when they still did not arrive they said they could not help as it had been too long.
Too Slow
I have sent over 50 postcards using Postagram, but this year’s, 2026 cards are slow to be printed and mailed. I designed and submitted a Postcard 9 July 2026, and I was originally told it would be delivered 14 July 2026. Instead it, and a slew of others were delivered today (07/20/2026). With older cards, I’ve seen better delivery times, but this business model has dismissed timeliness all togetjer. Looking for a better version.
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App always fails
I use this app to send postcards to my daughter at camp. It has been down for the past 4 days. I just get a scroll wheel of death when submitting one forever until I get frustrated and close it out. Conveniently this happens as soon as I buy credits instead of paying via Apple Pay so they already have my money.
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Non-existent customer service
Truly, the worst customer service (or lack thereof) that I've ever experienced. The app hasn't worked, and I've sent emails multiple times and I've never received a response. Somehow, you are magically able to send me loads of Sales emails though... so you do have the capacity to reach out--just when it benefits you.
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Photos won’t load
App is pretty much useless. My photo library will not appear in the app even despite the correct permissions. Have to delete the app
